CrowdStrike
Sr. Technical Account Manager - French Speaking
5 days agoWhat's your preference?
Job Description
- Req#: R26338
Employer Industry: Cybersecurity
Why consider this job opportunity:
- Competitive compensation and equity awards
- Comprehensive physical and mental wellness programs
- Paid parental and adoption leaves
- Opportunities for professional development regardless of role or level
- Vibrant office culture with world-class amenities
- Great Place to Work Certified™ across the globe
What to Expect (Job Responsibilities):
- Serve as the primary technical contact and support for Premium Support customers
- Onboard new customers to the employer's platforms
- Conduct proactive health checks and product training to ensure customer success
- Advocate for customer feedback with internal stakeholders
- Research and resolve technical issues promptly, providing recommendations and action plans
What is Required (Qualifications):
- Bachelor’s Degree or equivalent experience
- Experience working with Windows Server Operating Systems
- Excellent customer service skills and ability to establish technical credibility
- Strong written and verbal communication skills
- Proven problem-solving abilities and a collaborative attitude
How to Stand Out (Preferred Qualifications):
- Bachelor’s Degree in Computer Science or equivalent
- CISSP or ITIL Certification
- 3+ years of experience in Customer Success/Support/Technical Account Management in a SaaS organization
- Deep expertise in Linux and Mac platforms
- Experience with Python scripting and RestAPI
#Cybersecurity #CustomerSuccess #TechnicalSupport #CareerGrowth #RemoteWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
CrowdStrike Holdings, Inc. is a cybersecurity technology company based in Sunnyvale, California.
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