• Job Description

  Req#: 28762
  Student Assistant- Financial Aid & Coaching
  
  Job No: 28762
  Division/Organization: Universities of Wisconsin, Office of Online & Professional Learning Resources
  Department: Office of Online & Professional Learning Resources
  Job Type: Local Student Jobs
  Remote Eligbility: Partially Remote
  Location: 780 Regent Street Madison, WI 53715 (on bus line)
  Salary/Wage Range or Lump Sum: $15.00 to $15.00
  Job Categories: Customer Service, Higher Education-Student Affairs
  
  Department Overview:
  
  The Office of Online & Professional Learning Resources (OPLR) is seeking a student to assist with various support-related services for online students, primarily services related to success coaching and financial aid. This position offers flexible hours and competitive wages. We offer an opportunity to gain professional-level work within Higher Education. We are happy to coordinate information interviews to help you learn about career options within Higher Education and further develop your skillset.
  
  Join a fun team and help make a difference in student lives, while gaining valuable skills and working a flexible schedule!
  
  Anticipated Start Date
  
  5/1/26
  
  Anticipated End Date
  
  5/15/27
  
  Anticipated Hours Per Week
  
  10 - 20 hours/week during academic school year
  
  Schedule:
  
  Work Location and Hours
  • Flexible hours based on your schedule.
  • This position may be eligible for telecommuting. Telecommuting agreement will be finalized upon hire.
  • Office of Online & Professional Learning Resources (OPLR) is located at 780 Regent Street, near the Kohl Center and within walking distance of UW-Madison campus.
  • 10-20 hours per week with flexible scheduling
  o Office hours are 8:00am-6:00pm, Monday-Thursday; 8:00am-4:30pm, Friday
  o Work early or work late, depending on your needs.
  o Additional hours are available during winter, spring, and summer breaks.
  
  Salary/Wage Range:
  
  Hourly $15.00 to $15.00
  
  Number Of Positions
  
  1
  
  Position Summary/Job Duties:
  
  The Office of Online & Professional Learning Resources (OPLR) is seeking a student to assist with various support-related services for online students, primarily services related to success coaching and financial aid.
  
  Responsibilities:
  • Maintain accurate student information and enrollment plan records in CRM (customer relationship management) system
  • Assist with monitoring, managing, and logging student communications (primarily email).
  • Track steps in student onboarding processes and work closely with success coaching and financial aid teams throughout student onboarding
  • Scanning, filing, and processing mail
  • Data entry
  • Use of various systems, including CRM and document imaging systems
  • Assist with special projects or activities as assigned, or desired
  
  Knowledge, Skills, Abilities
  • Proficient in Microsoft Excel, Word, PowerPoint
  • Good organizational, time management, and problem-solving skills
  • Skilled in typing, data entry
  • Attention to detail
  • Ability to apply judgment and analysis to work performed
  
  Qualifications:
  
  Minimum Qualifications:
  
  A good candidate for the position must have the following skills and abilities
  • Strong communications skills.
  • Good organizational, time management, and problem-solving skills
  • Ability to apply judgment and analysis to work performed
  • Excellent attention detail
  • Ability to work with a team and independently
  • Proficient in Microsoft Excel, Word, PowerPoint
  • Must be an enrolled technical, undergraduate, or graduate student
  • Comfortable learning new systems and processes
  • Must be self-driven
  
  Physical Demands
  
  Typical office duty demands.
  
  Application Instructions:
  
  Email cover letter and resume to Basia Owczarek, Senior Financial Aid Coordinator, at basia.owczarek@wisconsin.edu. Please include "Student Help" in the subject line. Applications will be accepted until the position is filled. The resume and cover letter should address the following:
  • Relevant work experience and educational background. Please describe how your skills will be valuable to our team and how you believe this position could help you achieve your long-term career goals.
  • Availability for summer and fall
  
  Contact:
  
  Org: Universities of Wisconsin, Office of Online & Professional Learning Resources
  Contact: Kristina Williston
  Web: https://www.wisconsin.edu/offices/academic-and-student-affairs/uw-extended-campus/
  Email: kristina.williston@wisconsin.edu
  
  Advertised: April 14, 2026 05:00 AM CST Central Standard Time
  Applications close: April 24, 2026 05:00 AM CST Central Standard Time
  
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