• Job Description

  Req#: B0268-26-0008?language=en&page=1040&sort=publicationDateDesc

  Job summary

  This new role of Patient Database Administrator will support the clinical administration and IT teams to ensure the EMIS clinical records system is configured, maintained and developed to enable clinical teams to keep safe, effective data and focus on their vital roles of caring for patients and their families.

  We are seeking a Patient Database Administrator with:

  • Experience of using software applications and solving problems within them
  • An information technology or systems related subject qualification
  • Experience working with sensitive and confidential data
  • A logical and problem-solving mindset
  • Excellent verbal and written communication
  • Skills in using all Microsoft systems including the full 365 suite of products

  This role will include the need to travel to our Warwick site and occasionally our Rugby site, from a regular base at Coventry.

  This role will require a standard DBS check because it involves working in an adult healthcare environment.

  Other roles you may have experience of might include: Database Administrator, System Administrator, IT Helpdesk Assistant and Clinical Office Administrator.

  Main duties of the job

  As our Patient Database Administrator, a typical day might include:

  • Following our structured change process to implement EMIS system changes and enhancements
  • Providing reliable and approachable first line support for EMIS system users in response to problem resolution tickets they have raised
  • Configuring templates, documents and screens relating to other clinical team activities in line with hospice requirements
  • Testing, documenting and communicating any system changes clearly
  • Supporting clinical teams maintain their data quality
  • Helping clinical service system champions keep up to date and competent with relevant EMIS processes, and help them train new champions

  This role will support our work by keeping our critical patient database system correctly configured, user-friendly and accurate, enabling all our clinical staff to care safely and effectively for people diagnosed with terminal illnesses and their families.

  About us

  At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 25 charity shops in Coventry and Warwickshire.

  We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.

  We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.

  We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.

  Details

  Date posted

  04 March 2026

  Pay scheme

  Other

  Salary

  £24,007 to £25,171 a year (FTE). £16,004 to £16,780 (Until March 2026)

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  B0268-26-0008

  Job locations

  Coventry Myton Hospice

  Clifford Bridge Road

  Walsgrave

  Coventry

  CV2 2HJ

  
  

  Rugby Myton Support Hub

  Barby Road

  Rugby

  Warwickshire

  CV22 5PY

  
  

  Myton Hamlet Hospice

  Myton Lane

  Warwick

  CV34 6PX

  
  

  Job description

  Job responsibilities

  Role Purpose:

  Working alongside the Project and Application Support Analyst, the Systems Administrator will ensure the EMIS clinical system is configured, maintained, and developed to support safe, effective, and compassionate end-of-life care. The role will work collaboratively with clinical and non-clinical teams, ensuring digital systems enable staff to focus on what matters most caring for patients and their families.

  Myton Core Values:

  Our Core Values underpin everything we do and all employees are expected to comply with our Values and reflect these in their day to day work.

  Main Duties & Responsibilities:

  • Implement EMIS system changes, and enhancements using structured change management processes.
  • Configure templates, caseloads, documents, appointments, and protocols in line with hospice requirements.
  • Test, document, and communicate system changes clearly, supporting staff confidence and adoption.
  • Provide reliable and approachable first-line support for EMIS users in response to tickets that have been raised, alongside the clinical administration team, responding with patience, empathy, and professionalism.
  • Support clinical teams in maintaining their data quality and consistency across the organisation.
  • Take personal responsibility for maintaining system standards and escalating risks appropriately.
  • Support clinical administrators and the relevant clinical teams resolving the issues identified through the data quality reports.
  • Support the service champions to ensure they remain competent and up to date with the EMIS processes relevant to their area, including helping train new champions.

  Job description

  Job responsibilities

  Role Purpose:

  Working alongside the Project and Application Support Analyst, the Systems Administrator will ensure the EMIS clinical system is configured, maintained, and developed to support safe, effective, and compassionate end-of-life care. The role will work collaboratively with clinical and non-clinical teams, ensuring digital systems enable staff to focus on what matters most caring for patients and their families.

  Myton Core Values:

  Our Core Values underpin everything we do and all employees are expected to comply with our Values and reflect these in their day to day work.

  Main Duties & Responsibilities:

  • Implement EMIS system changes, and enhancements using structured change management processes.
  • Configure templates, caseloads, documents, appointments, and protocols in line with hospice requirements.
  • Test, document, and communicate system changes clearly, supporting staff confidence and adoption.
  • Provide reliable and approachable first-line support for EMIS users in response to tickets that have been raised, alongside the clinical administration team, responding with patience, empathy, and professionalism.
  • Support clinical teams in maintaining their data quality and consistency across the organisation.
  • Take personal responsibility for maintaining system standards and escalating risks appropriately.
  • Support clinical administrators and the relevant clinical teams resolving the issues identified through the data quality reports.
  • Support the service champions to ensure they remain competent and up to date with the EMIS processes relevant to their area, including helping train new champions.

  Person Specification

  Qualifications

  Essential

  • 4 GCSEs grade A C inc maths & English or equivalent
  • Professional/ vocational qualification in an information technology or systems related subject

  Desirable

  • A level or further post 16 education qualifications

  Experience

  Essential

  • Working in an ICT or digital service environment
  • Administration of software applications
  • Problem solving relating to software applications
  • Sharing knowledge with end users of systems to build their understanding and confidence
  • Working with sensitive and confidential data
  • Operating and working with a range of Microsoft systems including all Core 365 products

  Desirable

  • Working in a healthcare setting
  • Creating system related training guides for end-users

  Other

  Essential

  • Ability to travel between Coventry and Warwick Myton sites when needed
  • The right to work in the UK (we cannot provide sponsorship)

  Skills and Attributes

  Essential

  • Logical, problem-solving mindset
  • Ability to self-prioritise work
  • Excellent communication
  • Ability to input, extract and interpret information from IT systems

  Person Specification

  Qualifications

  Essential

  • 4 GCSEs grade A C inc maths & English or equivalent
  • Professional/ vocational qualification in an information technology or systems related subject

  Desirable

  • A level or further post 16 education qualifications

  Experience

  Essential

  • Working in an ICT or digital service environment
  • Administration of software applications
  • Problem solving relating to software applications
  • Sharing knowledge with end users of systems to build their understanding and confidence
  • Working with sensitive and confidential data
  • Operating and working with a range of Microsoft systems including all Core 365 products

  Desirable

  • Working in a healthcare setting
  • Creating system related training guides for end-users

  Other

  Essential

  • Ability to travel between Coventry and Warwick Myton sites when needed
  • The right to work in the UK (we cannot provide sponsorship)

  Skills and Attributes

  Essential

  • Logical, problem-solving mindset
  • Ability to self-prioritise work
  • Excellent communication
  • Ability to input, extract and interpret information from IT systems

  Employer details

  Employer name

  The Myton Hospices

  Address

  Coventry Myton Hospice

  Clifford Bridge Road

  Walsgrave

  Coventry

  CV2 2HJ

  
  

  Employer's website

  https://www.mytonhospice.org/ (Opens in a new tab)

  Employer details

  Employer name

  The Myton Hospices

  Address

  Coventry Myton Hospice

  Clifford Bridge Road

  Walsgrave

  Coventry

  CV2 2HJ

  
  

  Employer's website

  https://www.mytonhospice.org/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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