• Job Description

  Req#: 1d47a953-fedf-41c8-9782-9590ae78fa3b
  Employer Industry: Emergency Management Technology
  
  Why consider this job opportunity:
  - Salary up to $140,000
  - Comprehensive employee benefits including healthcare, dental, and mental health support
  - Opportunity for career advancement and growth within a rapidly expanding company
  - Supportive and collaborative work environment focused on customer satisfaction
  - Chance to make a positive impact on critical event management and organizational resilience
  - Flexibility to travel and work with diverse clients across North America
  
  What to Expect (Job Responsibilities):
  - Oversee deployment planning, solution innovation, and technical issue resolution to ensure positive customer experiences
  - Establish governance models with clients and conduct regular stakeholder meetings and business reviews
  - Develop and deliver training sessions for continuous product education and customer awareness
  - Troubleshoot customer concerns and escalate critical issues for resolution
  - Provide Critical Event Management support through reports, exercises, and best practices
  
  What is Required (Qualifications):
  - 8-10 years of experience in emergency management, public safety, enterprise security, or risk management
  - 3+ years in a customer-facing support or consulting role such as professional services or project management
  - Strong project management and technical skills, with a desire for self-development
  - Proven ability to coordinate internal resources to solve complex customer implementation problems
  - Excellent written and verbal communication skills, with strong critical thinking and problem-solving abilities
  
  How to Stand Out (Preferred Qualifications):
  - Previous consulting experience in technology adoption within public safety or business continuity
  - Familiarity with Internet-hosted applications, computer security, and networking
  - Strong time management skills with proficiency in Microsoft Office, Salesforce, and SaaS applications
  - Ability to obtain relevant security clearances
  - Bachelor’s Degree in Business, Computer Sciences, Public Safety, Emergency Management, or related fields
  
  #EmergencyManagement #CustomerSuccess #ProjectManagement #CareerGrowth #TechnicalConsulting
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Critical events happen every day that threaten safety, interrupt supply chains, and disrupt operations. Rapidly pinpoint threats and automate response.

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