Arthrex
Technical Account Manager (remote)
This job is now closed
Job Description
- Req#: 65163
Employer Industry: Medical Device and Orthopedics
Why consider this job opportunity:
- Salary up to $90,000
- Opportunity for career advancement within a leading global medical device company
- Comprehensive benefits package including medical, dental, and vision insurance
- Annual bonus and matching 401(k) retirement plan
- Flexible spending accounts and tuition reimbursement programs
- Supportive work environment with a focus on employee wellness and growth
What to Expect (Job Responsibilities):
- Ensure customer success with Arthrex Medical Education learning programs, including onboarding and retention
- Act as the primary contact for customers, defining measurable success and ensuring clear communication
- Drive adoption of digital learning programs and measure customer satisfaction and retention metrics
- Guide customers in enhancing their digital learning programs with relevant tools and resources
- Serve as a liaison to evaluate client requests and ensure resolution of critical issues
What is Required (Qualifications):
- Bachelor’s Degree required, preferably in business administration or education
- Minimum of 3 years of Technical Account experience in a medical device or technology organization
- Understanding of Technical Account management principles and account planning
- Exceptional communication and organizational skills, both verbal and written
- Proven ability to work effectively under pressure and manage multiple tasks
How to Stand Out (Preferred Qualifications):
- Technical certifications or professional development related to Planhat, Salesforce, or Asana
- Experience with digital learning software, specifically Intellum
- Previous consulting experience as a trusted advisor to drive client value
- Familiarity with project management within large organizations
- Skills in public speaking or similar areas
#MedicalDevice #TechnicalAccountManager #CareerOpportunity #EmployeeBenefits #CustomerSuccess
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Helping Surgeons Treat Their Patients Better - Arthrex is a global medical device company and leader in new product development and medical education in orthopedics.
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