• Job Description

  Req#: 73551

  About the Voith Group

  The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 21,000 employees, sales of € 4.9 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.

  
  Voith Paper is hiring for:

  
  Technical Sales Specialist II
  Appleton, WI
  

  Reasons you’ll love working here:

  • Flexibility with Work/Life Balance
  • Dress for Your Day Dress Code
  • Great Compensation and Benefits Package
  • Climate-Neutral Footprint Worldwide
  • Leadership and Professional Development Opportunities

  Summary:

  To function as an inside sales person for the Repair department. This position is responsible for researching existing components, evaluating returned items, estimating repair materials and costs associated with them; along with creating production order routings for evaluations.

  Responsibilities:

  • Issue RGA paperwork to the customer for equipment to be repaired.
  • Create preliminary routings and production orders for evaluating incoming items to see if they can be repaired.
  • Assist manufacturing operations with determining the best way to repair components and parts.
  • Develop cost and time estimates to repair a given item.
  • Drawing, parts and pricing research.
  • Create and follow up on quotes and orders.
  • Document and review repair history.
  • Track customer orders.
  • Assist Assembly personnel with discrepancies.
  • Perform other duties as assigned.

  Requirements:

  • A technical school or college level degree and or equivalent experience desired.
  • Minimum of a two to three year experience in the pulp and paper or supporting industry is desired.
  • Experience working around or on Paper Machine equipment a plus.
  • SAP experience highly desired

  • Proficient in the use of computers utilizing Windows based programs as well as being able to learn and utilize the SAP system and legacy systems for every day work requirements.
  • Strong communication skills, both, verbal and in writing with good customer relation skills.
  • Pertinent organizational skills necessary to meet deadlines, work under stress and perform in a multitasking role.
  • Ability to operate independent of daily direction, i.e. "sees what needs to be done and does it." If necessary works overtime.
  • Ability to operate within a team structure
  • Strong communication skills, both, verbal and in writing.
  • Strong Customer relation skills.
  • A good mechanical aptitude with the ability to read mechanical drawings and bills of materials is required.
  • Knowledge of a manufacturing facility (machining, welding and assembly, etc.).
  • Proficient in the use of computers utilizing Windows based programs as well as being able to learn and utilize the SAP ERP system and the legacy AS400 BPCS system for every day work requirements

  Physical Demands:

  The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• About the company

  The Voith Group is a manufacturer of machines for the pulp and paper industry, technical equipment for hydropower plants and drive and braking systems.

Notice