• Job Description

  Req#: 26-03968
  
  Technical Specialist
  Pay Rate $25.00/hour to $36.33/hour
  Hours Mon to Fri 8am to 5pm
  Duration One Year
  Location Pomona, CA – Hybrid 2 days onsite
  
  Day to Day Responsibilities
  This role provides day to day operational support through ongoing troubleshooting and technical analysis related to the onboarding and provisioning of SPE, Transmission & Distribution (T&D), Generation, and EHSQ personnel. The resource ensures all access requests comply with established security, compliance, and access governance requirements.
  This person will work closely with Hiring Managers to validate job template accuracy and confirm that provisioning requests are complete and correct to support employee readiness on Day One. Responsibilities include submitting access and provisioning requests, coordinating with IT and cross functional stakeholders, and tracking tasks through completion to ensure timely delivery of technology and system access.
  The role supports both new and existing employees by resolving access issues, identifying missing or incorrect roles, and facilitating updates or additions as business needs evolve. Ownership of the team mailbox is required to manage incoming requests, respond to inquiries, prioritize work, and provide clear communication to stakeholders.
  This position partners closely with IT teams to ensure onboarding technology and system access are delivered efficiently and within required timelines. Familiarity with enterprise systems such as SAP, SuccessFactors, Helix/Remedy, and other onboarding and provisioning tools is preferred.
  Required Skills
  The role requires strong communication, organizational, and collaboration skills to effectively manage daily onboarding and access related activities using email, Microsoft Teams, MS Suites, and other enterprise tools. The ability to communicate clearly and professionally with hiring managers, IT teams, and key stakeholders is essential to coordinate requests, provide accurate status updates, and resolve issues in an efficient and timely manner. Success in this role depends on effective time management, a high level of attention to detail, and the ability to manage multiple requests concurrently while ensuring accuracy, compliance, and timely completion. A customer focused approach is critical when supporting new and existing employees with role assignments, access corrections, and overall system readiness. The position also requires strong analytical and problem-solving skills to troubleshoot and resolve onboarding and provisioning issues.
  Education Requirements – High School Diploma
  
  
  Benefits:
   Health insurance
   Health savings account
   Dental insurance
   Vision insurance
   Flexible spending accounts
   Life insurance
   Retirement plan
  
  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
  

• About the company

  neteffects is one of St. Louis' leading IT Staffing companies and IT Recruiting firms. Neteffects provides talent, business process, & technology solutions consulting in St. Louis, Missouri & beyond. Better Mondays Start Here!

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