• Job Description

  Req#: C9234-25-0656?language=en&page=401&sort=publicationDateDesc

  Job summary

  The Respiratory Medicine directorate has an exciting opportunity to join the diverse and friendly admin team as a Medical Secretary. The forward-thinking and developing department incorporates new and exciting areas of interest including lung cancer, sleep, interstitial lung disease, emphysema, cystic fibrosis, oxygen, COPD, tuberculosis; as well as a vibrant outpatient department, respiratory investigation unit, lung function lab and a large inpatient footprint, all innovated collaboratively between the clinical, nursing and administrative teams. We are looking for someone who is enthusiastic, pro-active and organised to join our vibrant and supportive team.

  If you are looking for a role that provides you with the opportunity to show off, you're caring and compassionate side, you enjoy a busy atmosphere, working methodically with a good attention to detail, and you can work flexibly, we want to hear from you!

  Main duties of the job

  As post holder you will:

  • Be a member of a large dynamic admin team and will provide an essential first point of contact between the hospital, patients and their relatives, and diverse staff groups including clinicians, nurses and administrative teams.
  • Deal efficiently and effectively with direct and indirect patient contact.
  • Be able to work well autonomously and as part of a team.
  • Demonstrate and maintain knowledge of Trust and National policies.
  • Gain experience of the sub-specialties in Respiratory and provide high-quality secretarial support.

  About us

  Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

  The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

  We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

  We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room at NNUH Colney Lane site
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH Colney Lane site
  • Free 24-hours confidential counselling support
  • On-site Nursery at NNUH Colney Lane
  • On-site cafes offering staff discounts at NNUH Colney Lane
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

  Details

  Date posted

  10 November 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  234-25-G0782-A

  Job locations

  Norfolk and Norwich University Hospital

  Colney Lane

  Norwich

  NR4 7UY

  
  

  Job description

  Job responsibilities

  • Attend to all communications, for example, emails, faxes, investigation results on a daily basis and prioritising and actioning as required.
  • Accurately transcribe all correspondence by touch typing from audio / digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently.
  • Assist patients and their Carers by arranging translation/interpretation facilities.
  • Demonstrate and maintain knowledge and understanding of Trust RTT policy.
  • Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.

  Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

  Please note that this advertised position, which is part of occupation code 4211 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

  Job description

  Job responsibilities

  • Attend to all communications, for example, emails, faxes, investigation results on a daily basis and prioritising and actioning as required.
  • Accurately transcribe all correspondence by touch typing from audio / digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently.
  • Assist patients and their Carers by arranging translation/interpretation facilities.
  • Demonstrate and maintain knowledge and understanding of Trust RTT policy.
  • Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.

  Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

  Please note that this advertised position, which is part of occupation code 4211 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

  Person Specification

  Qualifications

  Essential

  • RSA III or equivalent experience
  • Good general standard of literacy and numeracy

  Experience

  Essential

  • Previous digital / audio typing experience
  • Working knowledge and experience of using Microsoft Office packages, including Word, Excel, Outlook

  Skills

  Essential

  • Able to work both independently and as part of a team
  • Ability to work to tight deadlines and maintain concentration in a pressurised working environment

  Attitude, aptitude

  Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

  Person Specification

  Qualifications

  Essential

  • RSA III or equivalent experience
  • Good general standard of literacy and numeracy

  Experience

  Essential

  • Previous digital / audio typing experience
  • Working knowledge and experience of using Microsoft Office packages, including Word, Excel, Outlook

  Skills

  Essential

  • Able to work both independently and as part of a team
  • Ability to work to tight deadlines and maintain concentration in a pressurised working environment

  Attitude, aptitude

  Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Norfolk and Norwich University Hospital

  Address

  Norfolk and Norwich University Hospital

  Colney Lane

  Norwich

  NR4 7UY

  
  

  Employer's website

  https://teamnnuh.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Norfolk and Norwich University Hospital

  Address

  Norfolk and Norwich University Hospital

  Colney Lane

  Norwich

  NR4 7UY

  
  

  Employer's website

  https://teamnnuh.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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