• Job Description

  Req#: JR00000016853

  Location Address:

  100 Queens Quay East, 9th Floor, Toronto

  Number of Openings:

  1

  Pay

  $64,745.00 - $113,090.00

  
  Job Posting Description:

  Vendor Management Specialist

  Do you thrive in a fast-paced environment where collaboration and innovation are at the core of business? Reporting to the Senior Program Manager, Asset Management, you will handle external vendor lifecycle in support of the implementation and delivery of facilities operations, design, construction and capital improvement projects. You will improve existing RFPs and build new RFPs, develop and coordinate vendor service levels, trend analysis, quality assurance, critical issues, and collaborate across departments and divisions to ensure business needs and requirements are met. You will also support the creation of an Asset Management/Capital Planning Program and strategy by collaborating with partners, manage the development of facilities multi-year capital plan and operating budgets through data and process analysis and reporting.

  If you are passionate about developing processes and contracts, maintaining vendor relationships, to craft new strategies, then this role is for you!

  About the Role

  Contract Management

  • Lead, prepare, and review RFPs, RFQs, RFTs, requisition processes for assigned facilities and construction programs including sourcing and selecting of potential vendors, writing and issuing of documentation, build RFP evaluation criteria, and negotiate vendor contracts to support the departments and ensure conformance to LCBO policies.
  • Provide technical advice for new scope for existing contracts to suggest areas of development, maintenance, and revision in contracts procedures, and specifications.
  • Act as a liaison on behalf of the department’s contract owners and Legal and Procurement, coordinate governance and assist with critical issues and schedules.
  • Develop financial forecasting/budgeting using contract spent reports to support preparation and administration of RFP’s, RFP evaluations and negotiations.

  Vendor Management

  • Understand and support multiple contracts, develop and manage databases to support vendor management programs by including measured SLA’s to supervise vendor performance.
  • Build, review, and refine vendor performance evaluation criteria and maintain records of Contractor’s/Vendor’s performance.
  • Facilitate vendor meetings, assist in vendor inquiries, discuss contract performance related escalations, conduct program reviews to ensure contract results are provided on time.
  • Develop and implement control mechanisms and reports to capture costs and monitor project and program performance.
  • Monitor vendor performance by completing service level audits based on established metrics and taking the vital action to ensure continuous and consistent performance.

  Asset Management

  • Responsible in developing Facilities’ Capital Planning strategy supporting Facilities Lifecycle Information Management System.
  • Lead in preparation of rolling multi-year Facilities Capital Plan, and budget forecasts (operating & capital) for preservation and rehabilitation of assets.
  • Responsible for establishing, implementing, and improving facility portfolio reporting based on inventory information, make recommendations for improved data management, consolidate facility data for comprehensive capital programs’ (emergency or preventative) planning and tracking, approval and assignment of funding.
  • Lead the type and quality of data required to ensure accurate reporting, troubleshoot areas of poor quality, and conduct root cause analysis.
  • Ongoing data mining process such as exploration, pattern identification for validation and verification.
  • Deploying capital planning approved software for aggregating asset information.

  About You

  • Post-secondary education related to facilities management or engineering, contract and vendor management, retail operations, real estate, asset management.
  • 3-5 years meaningful work relevant experience.
  • Project Management Professional (PMP), Facility Management Professional (FMP) or Asset Management Professional (AMP) designations is an asset.
  • Demonstrated experience in Contract Management:
    • Comprehensive understanding of contract management processes, strategic sourcing process and full RFP Lifecycle including RFP preparation, drafting scope, evaluation, negotiation, contract drafting, and contract execution.
    • Working with facilities maintenance contracts and programs
    • Drafting new scope for RFPs, suggest areas of development, maintenance, and revision in contracts procedures, and specifications.
  • Demonstrated experience in Vendor Management:
    • Managing vendors, working with facility and property maintenance contracts and programs, project/program management principles, conducting program reviews with contract owners, vendors and suppliers ensuring contract deliverables and SLA’s are met and are delivered on time.
  • Manage databases to support vendor management programs and SLA’s to track vendor performance. Demonstrated experience in Asset Management:
    • Ability to gather, validate, and compile data from all sources (vendor reports, service desk, vendor invoices, capital and operating spends) for comprehensive capital programs’ (emergency or preventative) planning and financial forecasting/budgeting.
    • Familiarity with capital planning and computerized maintenance software applications related to facilities, and real estate.
    • Familiarity with B.O.M.A. (Building Owners and Managers Association) life cycle standards or some equivalent measure, solid understanding of building systems and capital costing.
  • Experience with data analysis and interpretation, database management, conduct quantitative and qualitative research, application of program evaluation methodology/techniques and design of programs and services; likely acquired through some experience and/or education in Business.
  • Advanced digital literacy using various software application packages with bias to database analysis, Microsoft Office (Word, Excel, Outlook, Project, Access, PowerPoint, SharePoint), Oracle, capital planning and FM software.
  • Demonstrated ability to identify issues, develop strategies and recommend long term solutions.
  • Familiarity of Construction Lien Act and Canadian Construction Documents Committee (CCDC) standards and templates.

  Please submit your resume via Workday by 11:59pm on the deadline date to be considered for this position.

  Diversity and inclusion matter at the LCBO. If contacted for an interview, please advise if you require accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

  Join the LCBO Team!

  We’re a world-class retailer and wholesaler. We hire driven leaders we want to learn from and who want to grow the careers of our team members. We understand a phenomenal career is made up of dynamic days, compelling problems to tackle, and human connection. We work with our employees to build a working experience that drives both the organization and the people within it forward. Our social responsibility is second-to-none.

  Work Hours:

  36.25

  Union / Non-Union:

  Non-Union

  Job Posting End Date:

  February 16, 2024

  The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

• About the company

  The Liquor Control Board of Ontario is a Crown corporation that retails and distributes alcoholic beverages throughout the Canadian province of Ontario.

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