• Job Description

  Req#: C9164-26-0348?language=en&page=20&sort=publicationDateDesc

  Job summary

  We currently have a post for a Full-time Waiting List Administrator working in our expanding Endoscopy service which covers City Campus, Treatment Centre and QMC Campus.

  Working full-time 37.5 hours per week across Monday to Sunday between the hours of 7.30am - 20.00pm on a flexible fair share rota basis.

  Endoscopy is a busy and fast paced department and while working as part of the whole team you will need to have the capability to prioritise your own workload, be confident, flexible and adaptable to varying situations in this busy environment

  You will also be responsible for booking patients onto the correct waiting list within the appropriate time frame and other administrative duties which include covering our busy front facing reception area.

  Main duties of the job

  You will be a conscientious and enthusiastic team player with excellent organisational and communication skills with a soundadministrative background.

  You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential as well as an excellent telephone manner.

  You will be responsible for welcoming patients to the Endoscopy Unit covering reception duties, listing patients onto the appropriate waiting list and then contacting patients to book them an appointment within the correct timescale alongside other administrative duties. Knowledge of cancer pathway targets would be an advantage.

  About us

  With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

  Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

  We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

  Details

  Date posted

  20 March 2026

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  164-7584420-VC

  Job locations

  City Campus

  Hucknall Road

  Nottingham

  NG5 1PB

  
  

  Job description

  Job responsibilities

  Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

  Job description

  Job responsibilities

  Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

  Person Specification

  Training & Qualifications

  Essential

  • GCSE Level or equivalent in Maths/English Grades A-C
  • Able to use Microsoft Office

  Desirable

  • NVQ level 2/3 Business Admin

  Experience

  Essential

  • Demonstrate knowledge of waiting list processes

  Desirable

  • Recent past NHS experience
  • Knowledge of waiting list processes

  Communication

  Essential

  • Ability to develop good working relationships at all levels in a hospital environment
  • Ability to deal tactfully with a wide range of people including patients
  • Ability to priorities work and use initiative

  Judgement skills

  Essential

  • Able to use judgement to make decisions in order to solve problems / enquiries escalating as appropriate to the Waiting List Co-ordinator

  Person Specification

  Training & Qualifications

  Essential

  • GCSE Level or equivalent in Maths/English Grades A-C
  • Able to use Microsoft Office

  Desirable

  • NVQ level 2/3 Business Admin

  Experience

  Essential

  • Demonstrate knowledge of waiting list processes

  Desirable

  • Recent past NHS experience
  • Knowledge of waiting list processes

  Communication

  Essential

  • Ability to develop good working relationships at all levels in a hospital environment
  • Ability to deal tactfully with a wide range of people including patients
  • Ability to priorities work and use initiative

  Judgement skills

  Essential

  • Able to use judgement to make decisions in order to solve problems / enquiries escalating as appropriate to the Waiting List Co-ordinator

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Nottingham University Hospitals NHS Trusts

  Address

  City Campus

  Hucknall Road

  Nottingham

  NG5 1PB

  
  

  Employer's website

  https://www.nuh.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Nottingham University Hospitals NHS Trusts

  Address

  City Campus

  Hucknall Road

  Nottingham

  NG5 1PB

  
  

  Employer's website

  https://www.nuh.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice