• Job Description

  Req#: C9193-26-0201?language=en&page=46&sort=publicationDateDesc

  Job summary

  We have an exciting opportunity for a highly organised and motivated Ward Clerk to join our team on Maternity Assessment Unit. This is a key administrative role supporting the smooth day-to-day running of the ward and helping to deliver excellent patient care.

  • To be the first point of contact for service users and visitors covering reception ensuring accurate information is recorded and communicated as appropriate.

  • To provide general administrative and clerical assistance and support for the team including inputting data, word processing of correspondence, photocopying, receipt and distribution of post.

  • The post holder will be required to work flexibly across the range of hours that the service covers, i.e. Shifts will cover the 24 hour service. They will also include bank holidays and weekends.

  Main duties of the job

  1) Be a welcoming and friendly presence for patients and visitors

  2) Ensure ward intercom is answered appropriately, maintaining the safety and security of the maternity ward

  3) Support with stock ordering and control

  4) Receiving deliveries for the ward and managing post

  5) Uploading completed Friends and Family tests

  6) Responsible for reporting estates issues to helpdesk

  7) Answering telephones calls to the ward

  8) Scanning records into EPR

  9) maintaining cleanliness of ward environment

  10) Updating service logs & Liaising with clinical engineering

  About us

  Diversity makes us interesting... Inclusion is what will make us outstanding.

  Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

  We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

  If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

  Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

  Details

  Date posted

  27 March 2026

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,465 a year pro rata, per annum

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  193-7882243UCGB2-WARDCL

  Job locations

  Royal Berkshire Hospital

  Maternity Building

  Reading

  RG1 5AN

  
  

  Job description

  Job responsibilities

  See Job description for details of role

  Any specific questions please get in touch with the below contact

  Job description

  Job responsibilities

  See Job description for details of role

  Any specific questions please get in touch with the below contact

  Person Specification

  Role requirements

  Essential

  • Good general Maths & English
  • Customer facing experience

  Desirable

  • Data protection experience

  Role requirement

  Essential

  • Time Management and Organisational skills
  • Proficient in IT systems such as Microsoft word, Excel, Outlook

  Desirable

  • Awareness of patient pathways

  Qualifications

  Essential

  • Basic level of literacy and numeracy skills

  Desirable

  • Administration/customer care or acquired equivalent experience

  Person Specification

  Role requirements

  Essential

  • Good general Maths & English
  • Customer facing experience

  Desirable

  • Data protection experience

  Role requirement

  Essential

  • Time Management and Organisational skills
  • Proficient in IT systems such as Microsoft word, Excel, Outlook

  Desirable

  • Awareness of patient pathways

  Qualifications

  Essential

  • Basic level of literacy and numeracy skills

  Desirable

  • Administration/customer care or acquired equivalent experience

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Royal Berkshire NHS Foundation Trust

  Address

  Royal Berkshire Hospital

  Maternity Building

  Reading

  RG1 5AN

  
  

  Employer's website

  https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Royal Berkshire NHS Foundation Trust

  Address

  Royal Berkshire Hospital

  Maternity Building

  Reading

  RG1 5AN

  
  

  Employer's website

  https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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