• Job Description

  Req#: B0374-26-0010?language=en&page=800&sort=publicationDateDesc

  Job summary

  The Ward Host position is to serve/assist with patient meals and beverages.

  This is a patient focused job, providing a high-quality housekeeping, food and domestic service to patients, staff, and visitors. Undertaking necessary duties to ensure the upkeep of a clean and hygienic environment within the hospital and associated areas. These duties will be carried out, both in patient, and non-patient environments and may also entail basic food preparation and specialised cleaning tasks.

  To be responsive to service needs as they arise and to constantly seek to improve the productivity and quality of the service.

  Main duties of the job

  This is a patient focused job, providing a high-quality housekeeping, food and domestic service to patients, staff, and visitors.

  About us

  SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick, Stratford upon Avon, George Eliot, University Hospital of Coventry and Warwickshire and St Cross (Rugby) hospitals; estates and facilities management at Warwick, Stratford upon Avon and Ellen Badger hospitals, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts.

  Subject to the Company and individual's performance, an annual discretionary bonus will be awarded.

  There is automatic enrolment to the Company pension scheme, with the Company contributing 5%.

  A benefits package is available to the appointed candidate upon successful completion of the six month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme.

  There is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.

  Details

  Date posted

  25 February 2026

  Pay scheme

  Other

  Salary

  £25,158 a year pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  203-SWFTCS219

  Job locations

  Stratford Hospital

  Arden Street

  Stratford upon Avon

  CV37 6NX

  
  

  Job description

  Job responsibilities

  Maintaining a clean and safe environment and to serve/assist with patient meals and beverages in full compliance with food hygiene standards and regulations and in accordance with the specification and current ward requirements.

  Undertaking necessary duties to ensure the upkeep of a clean and hygienic environment within the hospital and associated areas. These duties will be carried out, both in patient, and non-patient environments and may also entail basic food preparation and specialised cleaning tasks. To be responsive to service needs as they arise and to constantly seek to improve the productivity and quality of the service.

  The effective delivery of housekeeping/hostess services and all hygiene standards within a designated area and all its facilities. Complying with the work schedule and using appropriate methods of work, ensuring any service level agreement and quality standards are met in line with Company and Trust policies.

  Where appropriate ensure the required standard of presentation and temperature of meals and beverages including food probing and completion of appropriate records, is met.

  Collection, safe removal and, where appropriate, the recording of waste within your area of work, in line with Company procedures and Trust policies.

  Safe storage and maintenance of appropriate stock and supplies ensuring that these are available as required within the designated area. You may also be required to collate and order menu choices.

  Ensure confidentiality, privacy and dignity is always maintained in accordance with the Data Protection Act and in line with Company and Trust policy, where appropriate.

  Ensure you understand and comply with all relevant current legislation as set out in Company and Trust policies and procedures and the related documentation, including the Employee Terms & Conditions Handbook, Employee Health, Safety and Environmental Handbook and security procedures.

  Use all mechanical and electrical equipment in a correct and safe manner, using appropriate methods of work, following training.

  Maintain a clean, neat, and tidy appearance, complying with Company and Trust uniform and hand care guidelines and high standards of personal hygiene.

  Participate as required, in regular team meetings, performance reviews, job chats, return to work discussions and co-operate with accident and other investigations.

  Engage in the process to identify your own personal development and training needs and attending agreed training programmes.

  Report immediately, to your line manager and/or other relevant person any faults or defects to Trust or Company equipment or premises, especially those which could be dangerous.

  Any other duties as may be reasonably requested within the grade of the post.

  Job description

  Job responsibilities

  Maintaining a clean and safe environment and to serve/assist with patient meals and beverages in full compliance with food hygiene standards and regulations and in accordance with the specification and current ward requirements.

  Undertaking necessary duties to ensure the upkeep of a clean and hygienic environment within the hospital and associated areas. These duties will be carried out, both in patient, and non-patient environments and may also entail basic food preparation and specialised cleaning tasks. To be responsive to service needs as they arise and to constantly seek to improve the productivity and quality of the service.

  The effective delivery of housekeeping/hostess services and all hygiene standards within a designated area and all its facilities. Complying with the work schedule and using appropriate methods of work, ensuring any service level agreement and quality standards are met in line with Company and Trust policies.

  Where appropriate ensure the required standard of presentation and temperature of meals and beverages including food probing and completion of appropriate records, is met.

  Collection, safe removal and, where appropriate, the recording of waste within your area of work, in line with Company procedures and Trust policies.

  Safe storage and maintenance of appropriate stock and supplies ensuring that these are available as required within the designated area. You may also be required to collate and order menu choices.

  Ensure confidentiality, privacy and dignity is always maintained in accordance with the Data Protection Act and in line with Company and Trust policy, where appropriate.

  Ensure you understand and comply with all relevant current legislation as set out in Company and Trust policies and procedures and the related documentation, including the Employee Terms & Conditions Handbook, Employee Health, Safety and Environmental Handbook and security procedures.

  Use all mechanical and electrical equipment in a correct and safe manner, using appropriate methods of work, following training.

  Maintain a clean, neat, and tidy appearance, complying with Company and Trust uniform and hand care guidelines and high standards of personal hygiene.

  Participate as required, in regular team meetings, performance reviews, job chats, return to work discussions and co-operate with accident and other investigations.

  Engage in the process to identify your own personal development and training needs and attending agreed training programmes.

  Report immediately, to your line manager and/or other relevant person any faults or defects to Trust or Company equipment or premises, especially those which could be dangerous.

  Any other duties as may be reasonably requested within the grade of the post.

  Person Specification

  Qualifications

  Essential

  • Food Hygiene level 2
  • Health and Safety
  • Nutrition and allergen knowledge
  • Good general education

  Desirable

  • Customer service

  Experience

  Essential

  • Previous experience of simple food and drink preparation and service
  • Knowledge of Health and Safety and COSHH

  Desirable

  • Ability to work independently and managing appropriate work load
  • Knowledge of HACCP
  • Experience working with Volunteers

  Skills

  Essential

  • Evidence of excellent interpersonal skills, to communicate effectively with staff, patients and visitors
  • Ability to use equipment associated to a catering environment

  Personal Qualities

  Essential

  • Professional and enthusiastic manner.
  • Flexible in working in a diverse community, accommodating of a challenging environment
  • Adaptability, flexibility and ability to multi-task.
  • Ability to manage own workload and time
  • Self-motivated.
  • Team player

  Other

  Essential

  • Display a flexible approach to work and the ability to cope with changes in environment and new technology
  • Able to work under pressure and to deadlines
  • Keen to develop personal skills
  • Numerate and able to collate information

  Person Specification

  Qualifications

  Essential

  • Food Hygiene level 2
  • Health and Safety
  • Nutrition and allergen knowledge
  • Good general education

  Desirable

  • Customer service

  Experience

  Essential

  • Previous experience of simple food and drink preparation and service
  • Knowledge of Health and Safety and COSHH

  Desirable

  • Ability to work independently and managing appropriate work load
  • Knowledge of HACCP
  • Experience working with Volunteers

  Skills

  Essential

  • Evidence of excellent interpersonal skills, to communicate effectively with staff, patients and visitors
  • Ability to use equipment associated to a catering environment

  Personal Qualities

  Essential

  • Professional and enthusiastic manner.
  • Flexible in working in a diverse community, accommodating of a challenging environment
  • Adaptability, flexibility and ability to multi-task.
  • Ability to manage own workload and time
  • Self-motivated.
  • Team player

  Other

  Essential

  • Display a flexible approach to work and the ability to cope with changes in environment and new technology
  • Able to work under pressure and to deadlines
  • Keen to develop personal skills
  • Numerate and able to collate information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  SWFT Clinical Services Ltd

  Address

  Stratford Hospital

  Arden Street

  Stratford upon Avon

  CV37 6NX

  
  

  Employer's website

  https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

  Employer details

  Employer name

  SWFT Clinical Services Ltd

  Address

  Stratford Hospital

  Arden Street

  Stratford upon Avon

  CV37 6NX

  
  

  Employer's website

  https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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