• Job Description

  Req#: 98295
  Requisition Details
  
  GENERAL REQUISITION INFORMATION
  
  EEO Statement:
  
  UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
  
  Location
  Omaha, NE
  
  Requisition Number:
  Staff_14751
  
  Department
  IT Workstation Support 50000709
  
  Business Unit
  Information Technology
  
  Reg-Temp
  Full-Time Regular
  
  Work Schedule
  Monday - Friday 8am - 5pm
  
  Remote/Telecommuting
  No remote/telecommuting opportunity
  
  Position Summary
  
  Provides basic level of workstation support to an assigned customer base which includes installing and troubleshooting workstation and peripheral hardware and software; customer training; workstation security administration; and documentation. This is a customer-oriented position and provides direct support for all desktop and endpoint related issues submitted by the enterprise.
  
  Position Details
  
  Additional Information
  
  Posting Category
  Operations
  
  Working Title
  Workstation Specialist I
  
  Job Title
  Workstation Support Associate L1
  
  Salary Grade
  IT13H
  
  Appointment Type
  C2 - REG OFF/SERV HRLY
  
  Salary Range
  $23.558 - $35.337/hourly
  
  Job Requisition Begin Date
  05/12/2026
  
  Application Review Date
  06/12/2026
  
  Review Date Information:
  
  Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
  
  Required and Preferred Qualifications
  
  Required Education:
  Bachelor's degree or equivalent
  
  If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
  
  IT Management/Administration or related Information Technology field.
  
  (Will consider four years education/experience related to configuration, installation and support of workstation hardware and information technology support)
  
  Required Experience
  No Experience
  
  If any experience is required, please specify what kind of experience:
  
  (Will consider four years education/experience related to configuration, installation and support of workstation hardware and information technology support)
  
  Required License
  Yes
  
  If yes, what is the required licensure/certification?
  
  Valid driver's license.
  
  Required Computer Applications:
  Not Applicable
  
  Required Other Computer Applications:
  Microsoft Windows and Microsoft Office Suite
  
  Required Additional Knowledge, Skills and Abilities:
  
  Demonstrated strong interpersonal skills and communication skills; both oral and written required.
  
  Preferred Education:
  None Preferred
  
  If any degree/training is preferred, please specify the type:
  
  Preferred Experience:
  
  Experience in an academic or healthcare environment, Active Directory common use cases, Endpoint Management Platforms (SCCM, Intune, Workspace One), workstation imaging processes, MDM solutions, O365 and cloud suite support functions
  
  Preferred License:
  No
  
  If yes, what is the preferred licensure/certification?:
  
  Preferred Computer Applications:
  
  Preferred Other Computer Applications:
  
  Preferred Additional Knowledge, Skills and Abilities:
  
  Proficient and advanced knowledge of all other requirements and preferences for this position.
  
  Email to a Friend
  https://unmc.peopleadmin.com/postings/98128

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