Medical Support Assistant (Office Automation)

About the Position: This position serves as a Medical Support Assistant (Office Automation) for Family Medicine, performing a full range of receptionist, record keeping and miscellaneous clerical duties. This position is located at Womack Army Medical Center, Fort Bragg, NC.

This is a Direct Hire Solicitation

Duties

• Receive patients and visitors and provide administrative assistance regarding clinic services, procedures, and appointments.
• Enter, retrieve, update, and verify patient information using electronic health records and other automated healthcare systems.
• Maintain patient medical records and ensure required documentation and forms are accurate and complete.
• Receive and route telephone calls, secure messages, patient inquiries, and information requiring attention by healthcare staff.
• Coordinate patient appointments, referrals, and other administrative requirements with healthcare providers and specialty clinics.
• Perform administrative and clerical support associated with patient check-in and check-out. .

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• This position requires the incumbent to have tuberculosis testing.
• Lifting up to 15 pounds may be required.
• This position has been designated Mission Essential. In the event of severe weather conditions or other such emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations.