Parts Coordinator

Overview

Quinn Caterpillar is currently hiring a Parts Administrative in Bakersfield, CA. This position plays an important role in supporting our customers and Service Department by coordinating parts orders, processing purchase orders, and returns, assisting with inventory, and providing responsive customer service.

Wages

Starting wage will depend on experience and education. $20.09- $25.00

Responsibilities

Under the direction of the Parts Supervisor, the Parts Coordinator will assist with the day-to-day coordination and processing of parts orders while providing excellent service to internal and external customers.

Essential duties and responsibilities include, but are not limited to:

• Answer incoming parts calls and assist customers with parts-related questions and requests.
• Process purchase orders for the Parts Department accurately and timely.
• Perform inventory control functions and assist with maintaining accurate inventory records.
• Process parts return and ensure proper documentation and handling.
• Work within WMS and K-Track systems to manage and coordinate customer and Service Department orders.
• Process and coordinate customer, shop, and branch parts orders.
• Assist with backorders and ensure parts are routed or staged for the appropriate customer, department, or location.
• Receive and verify incoming inventory for correct part numbers and quantities.
• Research and communicate discrepancies involving parts orders or inventory.
• Maintain positive working relationships with customers and internal departments.
• Provide professional and friendly customer service in person and over the phone.
• Coordinate with Service, Parts, and other departments to help ensure parts are available when needed.
• Maintain an organized and efficient work area.
• Assist with additional Parts Department responsibilities as business needs require.
• Perform other duties as assigned.

Qualifications

QUALIFICATIONS

• Previous parts, warehouse, inventory, or customer service experience preferred.
• Strong customer service and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Comfortable working with computer-based inventory and order management systems.
• Experience with WMS, K-Track, or similar parts/inventory systems is a plus.
• Ability to work effectively with customers, technicians, and other departments.

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans

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