• Job Description

  Req#: 210474038

  Positions available in Boston, MA and New York, NY

  
  Job Summary

  We are looking for a Product Operations leader to be the glue across Product, Technology, and Business teams as we build, launch and continuously enhance products. Reporting to the Head of Product Operations, this position will enable effective product management practices by creating and managing processes designed to deliver on 55ip’s product vision and roadmap.

  Job responsibilities

  • Build, scale, and maintain programs that drive strategic priorities from ideation to implementation, through strong program management principles, hands-on leadership and effective change management.
  • Develop strong executive, peer and stakeholder relationships, maintaining effective communication channels; partner across functions to support leadership and motivate teams to take action and drive programs to completion.
  • Promote thought leadership for new ideas and new ways of executing product/operational initiatives (through effective Agile and project/program management best practices).
  • Exhibit excellent judgement on analyzing and solving sensitive cross-functional issues, fostering collaboration between sub-teams and with stakeholders.
  • Navigate a fast-paced matrix management environment and think strategically while being able to dig into the details and execute.
  • Drive meetings with key stakeholders for each program to help make key decisions, remove obstacles, and address key program issues or risks.
  • Manage timelines and provide visibility to program status (issues, risks, metrics, etc.) on an ongoing basis through proactive status reporting (to all stakeholders, team members, and interested parties).
  • Drive identification and management of "program/feature" dependencies and program/delivery risks across multiple teams and stakeholders; manage obstacles and risks that slow down or prevent teams from delivering on project goals.
  • Collaborate with Product Managers to review existing processes/practices and build or enhance processes/practices in line with Agile principles and best practices.
  • Leverage analytical skills, and collaboration with others, to design, implement and maintain dashboards and reporting that provide actionable insights and feedback to product and engineering teams and leaders.
  • Drive the execution of the product roadmap with a sense of urgency, using Agile principles and practices, and collaborate with product managers and technology leads on advancing product instrumentation across the platform.
  • Collaborate with product managers and technology leads on end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting; escalate opportunities to improve efficiencies and functional coordination.

  Required qualifications, capabilities, and skills

  • 5+ (Associate) 8+ (VP) years project/program management experience with a demonstrated track record of delivering business value through product solutions.
  • Detail oriented. Excellent analytical and problem-solving skills.
  • Self-motivated to acquire relevant business acumen, technical knowledge, best practices and new skill; demonstrated track-record of driving incremental improvements.
  • Strong project management skills, with the ability to independently manage multiple priorities (and associated risks), navigate ambiguous problems, align stakeholders, and hold collaborators accountable for deliverables.
  • Outstanding organizational, communication, and relationship building skills conducive to driving alignment; ability to work effectively in a cross-functional, matrix environment.
  • Demonstrated ability to execute operational management, change management activities and continuously manage competing priorities to drive impact.
  • Ability to drive and collaborate in solutioning complex problems (e.g., effectively framing problem statement, identifying/sharing relevant information, clarifying options, etc.).
  • Strong understanding of product delivery and a proven track record of implementing continuous improvement processes.

  Preferred qualifications, capabilities, and skills

  • Prior product or related experience in the context of investment management (asset, wealth management) product solutions.
  • Demonstrated ability to communicate clear and concise with a wide range of audiences, including senior executive stakeholders.
  • Proficient knowledge of the product development life cycle, design, and data analytics
  • Experience with Agile software development lifecycle. Strong knowledge of tools that support effective Agile practices, such as JIRA, Confluence, Asana.
  • Experience in product or platform-wide release management, in addition to deployment processes and strategies.
  • Flexible to optimize collaboration with technology organization, product users and stakeholders in India during overlapping working hours.

• About the company

  J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients'​ interests first.

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