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Account Adjustment Specialist (remote) Hendersonville, TN

5 days ago

Pay$18.50 / hour
LocationHendersonville/Tennessee
Employment typeFull-Time

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  • Job Description

      Req#: 1688
      Employer Industry: Student Loan Servicing

      Why consider this job opportunity:
      - Salary of $18.50 per hour, plus an additional $4.93 per hour in Health and Welfare for eligible employees
      - Comprehensive benefits that cover the full cost of employee-only medical, dental, and vision premiums for full-time employees
      - Opportunity for career advancement and growth within the organization
      - Flexible remote work arrangement, allowing you to work from home
      - Commitment to employee training with a structured onboarding process lasting up to 5-6 weeks

      What to Expect (Job Responsibilities):
      - Review and adjust student loan balances, ensuring accuracy in account records
      - Conduct reconciliations, process payments, and assist with Direct Loan Consolidations
      - Provide customer support for loan servicing programs while adhering to state and federal regulations
      - Access and manage data from multiple databases to fulfill reporting requirements
      - Maintain the highest levels of privacy and security while delivering exceptional customer service

      What is Required (Qualifications):
      - High School diploma required
      - Minimum of 12 months of experience in administrative support within the accounting, banking, lending, or student loan industry
      - 12 months of computer experience in a business environment
      - Understanding of basic accounting principles
      - Ability to obtain and maintain a Public Trust security clearance

      How to Stand Out (Preferred Qualifications):
      - Bachelor's degree in Accounting, Finance, or Business
      - 12 months of experience working on a student loan contract
      - 12 months of experience in a Call Center environment
      - Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and OneNote)
      - Experience in payment processing or performing accounting functions

      #StudentLoanServicing #RemoteWork #CareerOpportunity #CustomerSupport #HealthcareBenefits

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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