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Account Adjustment Specialist (remote) Lowell, AR
6 days agoWhat's your preference?
Job Description
- Req#: 1683
Employer Industry: Student Loan Servicing
Why consider this job opportunity:
- Salary of $18.50 per hour, with additional Health and Welfare pay of $4.93 per hour (capped at 40 hours per week)
- Full coverage of employee-only medical, dental, and vision premiums for those working 40 hours a week
- Remote work opportunity with flexibility for applicants residing within a 75-mile radius of Lowell, AR
- Comprehensive paid training program lasting up to 5-6 weeks
- Supportive work environment focused on compliance and customer service excellence
- Opportunity to work in a field that directly impacts students and their financial futures
What to Expect (Job Responsibilities):
- Review and adjust student loan balances, ensuring accuracy in account records
- Process payments, reconciliations, and conduct audits on loan balance data
- Assist with Direct Loan Consolidations and other student loan servicing tasks
- Provide detailed reporting on program requirements and ensure compliance with federal and state regulations
- Maintain high standards of customer service while ensuring privacy and security for all transactions
What is Required (Qualifications):
- High School diploma required
- Minimum of 12 months experience in administrative support within the accounting, banking, lending, or student loan industry
- Proficiency in computer skills in a business environment
- Ability to obtain and maintain a Public Trust security clearance
- Must reside within a 75-mile radius of Lowell, AR
How to Stand Out (Preferred Qualifications):
- Bachelor's degree in accounting, finance, or business
- 12 months of experience working on a student loan contract
- Experience in a call center environment
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and OneNote)
- Experience in payment processing or accounting functions, including balancing and reconciling financials
#StudentLoanServicing #RemoteWork #CustomerService #CareerOpportunity #ComplianceFocused
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