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Job Description
- Req#: 5001161491006
Employer Industry: Construction and Restoration Services
Why consider this job opportunity:
- Salary up to $65,000
- Comprehensive benefits package including health insurance, paid time off, and a matching 401(k) plan
- Hybrid work flexibility, allowing for a blend of remote and in-office work
- Opportunities for professional development and training
- Supportive work environment focused on team collaboration and client satisfaction
- Employee Assistance Program and additional extended benefits
What to Expect (Job Responsibilities):
- Provide excellent customer experience by supporting internal teams and understanding account expectations
- Monitor all aspects of assigned projects to preemptively address potential client issues
- Ensure compliance with client experience guidelines, including communication and invoicing
- Coordinate with billing and accounts receivable to manage invoice submissions and collections
- Maintain accurate data entry and logging of communications in client-specific portals
What is Required (Qualifications):
- Excellent written and verbal communication skills
- Proficient in Excel and Word
- Strong problem-solving abilities and confidence to escalate issues
- Ability to participate in virtual meetings and client interactions as needed
- Bachelor's degree or equivalent experience preferred
How to Stand Out (Preferred Qualifications):
- Experience with client-facing roles in a professional setting
- Familiarity with SharePoint or similar collaboration tools
- Previous experience in project management or account management roles
- Ability to adapt quickly to new software programs
#ConstructionServices #CustomerExperience #CareerOpportunity #HybridWork #ProfessionalDevelopment
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