NHS
Admin Assistant - 15 hours
This job is now closed
Job Description
- Req#: B0201-SOL-AA-15-1?language=en&page=6&sort=publicationDateDesc
- 34 days annual leave (including bank holidays)
- Life assurance at 3 salary
- Defined contribution pension scheme
- Access to GP 24/7, 365 days a year
- MyMindPal mental fitness app and 24/7 counselling support
- Online discounts, discounted gym membership, and other lifestyle benefits
- Family-friendly policies to support work-life balance
- BPAS Southampton - Royal South Hampshire Hospital,Sexual Health Services (Level B) Brintons Terrace, Southampton SO14 0YG
- BPAS Southampton (New Location) - Eastleigh Health centre, Newtown Rd., Eastleigh SO50 9AG
- BPAS Basingstoke Basingstoke Sexual Health Clinic,Crown Heights, Alecon Bridge, Basingstoke RG21 7AN
BPAS Portsmouth St Marys Community Health Campus, Sexual Health, 2nd Floor, Milton Road, Portsmouth PO3 6AD
- BPAS Southampton - Royal South Hampshire Hospital,Sexual Health Services (Level B) Brintons Terrace, Southampton SO14 0YG
- BPAS Southampton (New Location) - Eastleigh Health centre, Newtown Rd., Eastleigh SO50 9AG
- BPAS Basingstoke Basingstoke Sexual Health Clinic,Crown Heights, Alecon Bridge, Basingstoke RG21 7AN
BPAS Portsmouth St Marys Community Health Campus, Sexual Health, 2nd Floor, Milton Road, Portsmouth PO3 6AD
- Administration experience gained within an office environment and general office duties Experience with clerical procedures including the checking of documentation Experience of telephone and reception procedures
- Experience of dealing face to face with patients who may be angry or upset, within a care environment Healthcare administration experience
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
- Do you support a woman's right to choose abortion? Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
- Are you aware that this role is for 15 hours per week over Monday and Tuesday to be worked within our unit Southampton? Can you commit to this?
- Please note that we will be moving our location in April from Royal South Hampshire Hospital, Sexual Health Services (Level B) Brintons Terrace, Southampton SO14 0YG to Eastleigh Health centre, Newtown Rd., Eastleigh SO50 9AG. Can you travel to both locations?
- This role is part of our Solent Cluster and there may be the requirement to work at the our Portsmouth and Basingstoke Unit to cover sickness and annual leave - can you commit to travel?
- Please list any further information you wish to add in support of your application for this role.
- Administration experience gained within an office environment and general office duties Experience with clerical procedures including the checking of documentation Experience of telephone and reception procedures
- Experience of dealing face to face with patients who may be angry or upset, within a care environment Healthcare administration experience
- English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2
- Competent in Microsoft Office programmes including word, excel, outlook and Microsoft teams
- Do you support a woman's right to choose abortion? Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship.
- Are you aware that this role is for 15 hours per week over Monday and Tuesday to be worked within our unit Southampton? Can you commit to this?
- Please note that we will be moving our location in April from Royal South Hampshire Hospital, Sexual Health Services (Level B) Brintons Terrace, Southampton SO14 0YG to Eastleigh Health centre, Newtown Rd., Eastleigh SO50 9AG. Can you travel to both locations?
- This role is part of our Solent Cluster and there may be the requirement to work at the our Portsmouth and Basingstoke Unit to cover sickness and annual leave - can you commit to travel?
- Please list any further information you wish to add in support of your application for this role.
Job summary
*Please note that we will be moving location in April and the new address is going to be Eastleigh Health centre, Newtown Rd., Eastleigh SO50 9AG
This role is part of our Solent Cluster and there may be the requirement to work at the our Portsmouth and Basingstoke Unit to cover sickness and annual leave
Do you enjoy working within a busy office or reception environment, where no two days are the same?
Do you have experience of general administrative procedures ?
About the role:
We are looking for an experienced Admin Assistant to come and join our unit in Southampton. As the Admin Assistant you will be responsible for completing all administrative and client support tasks within the unit, supporting clients through their episode of care.
This is a 15 hours per week role working on Monday and Tuesday. A detailed shift pattern can be found below in the further information section.
About You:
You will have strong experience of working within an office environment, where you have carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.
Main duties of the job
Day to day duties:
Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the clients episode of care.
Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and despatch statistical information and reports.
We are also looking for:
Experience of dealing face to face with clients who may be angry or upset, within a care environment.
Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
Good attention to detail, supportive towards colleagues and clients and an effective team player.
About us
The British Pregnancy Advisory Service (BPAS) is the UK's largest independent reproductive healthcare charity, providing evidence-based, not-for-profit reproductive healthcare. We work mainly on behalf of the NHS, offering abortion care, contraception, and STI testing and treatment across the country.
When you join BPAS, you become part of a values-driven organisation where compassion, professionalism, and choice guide everything we do. You will help remove barriers to safe reproductive care while supporting people to make informed choices about their health and futures.
Working with us - benefits include:
Safeguarding, Equality & Diversity
BPAS is committed to safeguarding and promoting the welfare of everyone who uses our services, and all staff share this responsibility. Recruitment follows safer-recruitment principles and includes appropriate pre-employment checks.
We actively welcome applications from people of all backgrounds, identities, and experiences. We are proud to be an inclusive employer and will make reasonable adjustments to ensure a fair and accessible recruitment process for all candidates.
Details
Date posted
23 February 2026
Pay scheme
Other
Salary
£23,886 to £26,910 a year pro rata for part-time- Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
B0201-SOL-AA-15-1
Job locations
Royal South Hants Hospital
Graham Road
Southampton
SO14 0YG
Crown Heights Medical Centre
Alencon Link
Basingstoke
Hampshire
RG21 7AN
Eastleigh Health Centre
Newtown Road
Eastleigh
Hampshire
SO50 9AG
St. Marys Hospital
Milton Road
Portsmouth
PO3 6AD
Job descriptionJob description
Job responsibilities
The Full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.
If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.
Salary: £23,886 - £26,910 per annum pro rata (£12.76 - £14.38ph). Depending on skills and experience.
Shift Pattern: 15 hours per week
Monday - 08:30 - 16:30
Tuesday - 08:30 - 16:30
Location:
Southampton will be classed as your base unit with mileage paid to the other 2 as per the BPAS expenses policy.
Apply now Interested in making a difference? Apply today to join our team.
Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission.
Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.
References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.
Job responsibilities
The Full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review.
Further Information
We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.
If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.
Salary: £23,886 - £26,910 per annum pro rata (£12.76 - £14.38ph). Depending on skills and experience.
Shift Pattern: 15 hours per week
Monday - 08:30 - 16:30
Tuesday - 08:30 - 16:30
Location:
Southampton will be classed as your base unit with mileage paid to the other 2 as per the BPAS expenses policy.
Apply now Interested in making a difference? Apply today to join our team.
Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission.
Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.
References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Qualifications
Essential
General
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
General
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
British Pregnancy Advisory Service (BPAS)
Address
Royal South Hants Hospital
Graham Road
Southampton
SO14 0YG
Employer's website
Employer details
Employer name
British Pregnancy Advisory Service (BPAS)
Address
Royal South Hants Hospital
Graham Road
Southampton
SO14 0YG
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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