• Job Description

  Req#: 9355
  
  
  
  
  
  
  
  About the Role
  We are seeking experienced, enthusiastic and flexible person to join our busy team based at Derriford Hospital. The Person will provide support to Senior Managers and Operational colleagues who work in Care and Wellbeing.
  There will be a variety of skills to undertake, including the following:
  • dealing directly with customers by telephone answering calls/message taking
  • administer informal and formal meetings – to include taking minutes.
  • using and assisting with data entry on to our customer database
  • word processing of letters/reports
  • general administrative office duties providing support to our Operational colleagues
  Care and Wellbeing is an evolving and developing area of the organisation that requires a fast-paced level of responsiveness from its services and employees. The postholder will need to respond positively within this type of environment, pro-actively accepting the challenges and opportunities that are fundamental within a changing organisation.
  The role is a hybrid working role, this will include 3 days working from Derriford Hospital and 2 days working from home.
  This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
  This position will be subject to a basic criminal record disclosure check.
  Whilst the location/work-base for this role may have been specified our evolving ways of working means that the role may require you to also work remotely (e.g., from home/other locations). We will discuss this with you during the recruitment process.
  We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options.
  For an informal discussion please contact Victoria Harries - victoria.harries@cornwall.gov.uk
  About You
  The successful candidate will have the ability to organise and minute meetings, present typewritten information using a range of Microsoft Office tools. You will deal with telephone enquiries from within the Council, from external organisations and from people who need our support.
  You must appreciate the need for confidentiality and accuracy and be able to work flexibly in a demanding and varied environment with tight deadlines.
  You will also have excellent interpersonal and communication skills, with the ability to liaise appropriately with all levels of professional staff, service users and others. A professional approach with the application of discretion and diplomacy is essential, as is flexibility and the ability to enjoy the challenge of working within a busy environment, producing good quality, accurate, outputs while often working to deadlines.
  How To Apply
  Please click on the ‘Apply for Job’ link to open a new page and complete and application form. (If it does not work, please ensure you have pop-ups enabled)
  Your application will need to demonstrate how you meet the required criteria on the role profile marked ‘application form’. Please view the role profile here. Please ensure you answer all of the pre-screening questions in full, within the application form. Guidance on how to complete your application can be found here – The application process
  About Us
  Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Find out about working and volunteering for us.
  Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.
  Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.
  Cornwall Council is registered to sponsor individuals that are appointed into eligible positions. A list of eligible positions can be found here Skilled Worker visa: eligible occupations and codes - GOV.UK (www.gov.uk). Further information about applying for a UK visa can be found here.
  Additional Information
  • Interview Dates: Week commencing 11th September 2023
  • External Closing Date: 3 Sep 2023
  • Advertised Salary Range: £21,028 - £22,556
  • Job Type/Contract Type: Permanent
  • Hours per week: 37
  
  
  
  
  
  
  
  
  

• About the company

  Cornwall Council is the unitary authority for Cornwall in the United Kingdom, not including the Isles of Scilly, which has its own unitary council.

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