Gwinnett County
Administrative Support Associate II
This job is now closed
Job Description
- Req#: 5221460
- Manage inbound and outbound calls
- Complete employee verifications
- Provide customer support to internal & external customers via phone and walk-ins
- Provide administrative department support of basic office duties (copying, scanning, faxing)
- Maintain inventory of office supplies
- Maintain department personnel files
- Maintain and responds to department email, distribute mail
- Assist with new hire orientation preparation
- Provide updates during staff meetings on a rotating schedule.
- High School Diploma, or G.E.D.
- Two years of administrative support or related office experience
- Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above
- Call Center experience
- Exceptional verbal and written communication skills
- Proficient in Microsoft Excel and Outlook
- Excellent customer service
- Atlanta’s Healthiest Employer by Atlanta Business Chronicle
- Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
- Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
Job Description
This position is assigned to the Fiscal and Administration Division of Human Resources. The Administrative Support Associate II is responsible for answering phones, assisting internal and external customers with inquiries, and providing administrative support to the department and Fiscal and Administrative team.
Essential Duties
The grade for this position is B21(1).
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
Minimum Qualifications
Preferred Qualifications in addition to the above minimum qualifications
For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here .
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, please click here.About Gwinnett County
Welcome to Gwinnett County GovernmentGwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more
Careers with impact
Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.
Exceptional benefits
Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.
World-class community
More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
Gwinnett County is an award-winning employer!
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
About the company
Gwinnett County is a suburban county of Atlanta in the north central portion of the US state of Georgia.
Notice
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