• Job Description

  Req#: 769803

  Job Description

  Agency Description:
  The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.
  
  Job Description:
  Division of Economic & Financial Opportunity (DEFO) is responsible for encouraging a competitive and diverse New York City business environment by promoting the growth and success of minority-owned, women-owned, and other small businesses looking to grow through government contracting.
  
  The NYC SBS APEX Accelerator and M/WBE Vendor Services Unit offer assistance to small businesses in New York City who are looking to sell their goods or services to the government. Guidance is offered through one-on-one counseling, workshops, and trainings on how to become a government contractor, finding the right contract opportunities, and competing and performing on government contracts.
  
  The NYC Department of Small Business Services APEX Accelerator and M/WBE Vendor Services Unit is seeking a Program Manger to oversee the daily activities of services focused on helping small businesses sell their goods or services to the government. This includes coordination between internal staff and partner organizations, coordinating technical assistance/direct customer service to small businesses and marketing of the program and other small business-related programs, attending, presenting and monitoring workshops, tracking success stories and vendor management. The Program Manager will report directly to the Executive Director of the NYC SBS APEX ACCELERATOR/M/WBE Vendor Services Unit.
  
  Job Responsibilities:
  
  -Managing the administration and development new programming, including managing the program administrator vendor, in cooperation with SBS, City Hall and Agency partners
  
  -Developing and managing standard operating procedures (SOPs), internal and external communications, and data/reporting standards for the program
  
  -Overseeing program outreach and recruiting and to that end, development of marketing materials with marketing department
  
  -Assist government agencies and prime contractors in researching small business databases for potential contracting opportunities
  
  -Conduct research and make recommendations related to doing business with government agencies
  
  -Conduct market research and develop marketing strategies/tactics related to government customers
  
  -Conduct counseling sessions with business clients in ways to qualify for government contracts and subcontracts, researching potential opportunities, pricing, etc.
  
  -Assist clients in researching potential contracting and subcontracting opportunities
  
  -Advise clients on the registration and certification processes needed to do business with government
  
  -Assist in the creation of strategies to acquire small business clients that includes retrieving information from traditional and web-based communications tools such as social media and email marketing campaigns
  
  -Collect and interpret business profile and program process data to inform service and program improvement and decision making
  
  -Assist with developing assessment tools, performance reports and surveys for programs
  
  -Recommend new program development based on program observation, data analysis and research
  
  -Conduct analysis to support program marketing, recruitment, and follow-up
  
  -Manage a success story system, proactively collecting and organizing success stories from MWBEs who have won contracts as a result of the support of the unit
  
  -Participate in special projects and other duties as needed
  
  Position Eligibility Criteria:
  Procurement Counselor Associate (Vendor Services Associate): up to 2 years of full-time, relevant experience in government procurement and small business development, or working in customer service supporting and providing services to businesses looking for contracting opportunities.
  
  Procurement Counselor (Vendor Service Representatives): 3+ of full-time, relevant experience in government procurement and small business development, or working in customer service supporting and providing services to businesses looking for contracting opportunities.
  
  All Applicants: Go to www.nyc.gov/jobs search for Job ID: # 769803
  
  Current SBS Employees: Please email your resume and cover letter including the following subject line: APEX/ Vendor Services Procurement Counselor and send to careers@sbs.nyc.gov
  
  Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.
  
  If you do not have access to email, mail your cover letter & resume to:
  
  NYC Department of Small Business Services
  Human Resources Unit
  1 Liberty Plaza, 11th Floor
  New York, New York 10006
  
  This position may be eligible for remote work up to two days per week, in accordance with the Remote Work Pilot Program established between the City and DC37; however, note that per this program, employees may be required to report to the workplace in person if operational needs warrant.
  
  PROCUREMENT ANALYST - 12158

  Qualifications

  1. A baccalaureate degree from an accredited college and six months of satisfactory full-time professional experience in procurement of goods, services, construction or construction-related services, or professional, technical or administrative experience in contract negotiation/management; or
  2. An associate degree or completion of 60 semester credits from an accredited college, and 18 months of satisfactory, full-time professional experience as described in “1” above; or
  3. A four-year high school diploma or its educational equivalent and two and one-half years of satisfactory full time professional experience as described in “1” above; or
  4. A combination of education and/or experience equivalent to “1”, “2”, or “3” above. College education may be substituted for professional experience under “2” or “3” above at the rate of 30 semester credits from an accredited college for 6 months of experience. However, all candidates must have at least a four year high school diploma or its educational equivalent and 6 months of the experience described in “1” above.
  SPECIAL NOTES:
  To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, either one year served at Assignment Level I or one additional year of the experience described in "1" above.
  To be eligible for placement in Assignment Level III, individuals must have, after meeting the minimum requirements, either one year served at Assignment Level II or two additional years of the experience described in "1" above, at least one year of which must have been supervisory, or spent performing professional procurement duties equivalent to those performed at Assignment Level III.

  Additional Information

  The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

• About the company

Notice