• Job Description

  Req#: JR0020866

  Appointed Representatives Technical Specialist

  Division: Insurance

  Department: Appointed Representatives

  • Salary: National (Edinburgh and Leeds) ranging from £72,100 to £115,000 and London from £79,300 to £125,000 (salary offered will be based on skills and experience)

  • This role is graded as: Technical Specialist - Regulatory

  • Your recruitment contact is Cameron Nunn via Cameron.Nunn@fca.org.uk. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

  About the FCA and Team

  We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

  Sitting in the Insurance Directorate, the Appointed Representatives Department (ARD) leads the FCA’s work to reduce harm in the Appointed Representative (AR) regime by improving oversight of principal firms and promoting clearer conduct standards across the financial services sector.

  ARD specializes in the supervision of principals and the conduct of their ARs. ARD supervises principals to assess whether their appointment, oversight and risk management of ARs is in compliance with FCA requirements and mitigates potential harms to consumers and markets from the financial service activities of their ARs.

  Role responsibilities

  • Overseeing complex and sensitive casework within ARD's Case Management Teams, resolving contentious issues effectively and enhancing the FCA's ability to reduce harm and maintain market integrity

  • Working collaboratively with ARD leaders to shape and execute the supervisory strategy and workplan, ensuring efforts target the highest-risk areas and deliver meaningful regulatory outcome

  • Designing and implementing foundation-building initiatives, including changes arising from the 12 February 2026 HMT consultation, to equip ARD with the frameworks needed for high-quality supervision

  • Applying broad knowledge of financial services sectors, business models and distribution channels to create supervisory approaches that operate effectively across all FCA markets and anticipate emerging risks

  • Developing and delivering practical, risk-based supervisory programmes for principals and Appointed Representatives that address systemic issues and mitigate potential harms across the industry

  • Drawing on extensive experience in case management, supervision and enforcement to progress ARD priorities and support robust, evidence-based regulatory decision-making

  • Making clear, well-founded supervisory judgements that support FCA objectives, improve targeted market strategies and deliver high-quality regulatory outcomes

  Skills Required

  Minimum:

  • Prior experience leading complex and contentious supervisory cases and effectively applying FCA supervisory, investigative, remediation and enforcement tools to secure timely and positive outcomes

  • Demonstrable experience designing and executing supervisory approaches, programs and projects to deliver strategic objectives and desired outcomes, including obtaining buy-in from a diverse range of stakeholders

  • Prior experience managing competing priorities and demands, including cross-cutting work, by using sound analysis, effective communications and strong people management and collaboration techniques

  Essential:

  • Secured regulatory outcomes with regulated firms, including remediation of non-compliance, mitigation of potential harms and enforcement/sanctions, and effective leveraging of such firm-specific outcomes to deliver broader regulatory objectives

  • Building consensus and relationships with other team leaders and members, internal stakeholders and colleagues

  • Good judgement, effective risk management and practicality in uncertain circumstances when deadlines are tight

  • Training, coaching and mentoring case team members to enhance their effectiveness and build their skills

  • Development and execution of supervisory programs and projects, including to obtain policy insights and inform priorities and strategy

  • Knowledge of principal/AR regulatory requirements, business practices, consumer and market harms and good and poor practices across relevant sectors

  Benefits

  • 28 days annual leave plus bank holidays

  • Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)

  • Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

  • Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

  • 35 hours of paid volunteering annually

  • A flexible benefits scheme designed around your lifestyle

  For a full list of our benefits, and our recruitment process as a whole visit our benefits page.

  Our Values & Culture

  Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

  If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

  We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

  Disability Confident: our hiring approach

  We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.

  Useful information and timeline

  • Advert Closing: Monday 9th March (midnight)

  • CV Review/Shortlist: Wednesday 11th March

  • Interviews: W/C 16th March

  Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

• About the company

  The Financial Conduct Authority is a financial regulatory body in the United Kingdom, but operates independently of the UK Government, and is financed by charging fees to members of the financial services industry.

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