Empire Automotive Group
Automotive Service BDC Subaru
This job is now closed
Job Description
- Req#: 96805
- Respond to customer inquiries and coordinate service appointments
- Proactively follow up on upcoming or overdue service needs
- Maintain precise and up-to-date records within the CRM system
- Cultivate strong relationships with teammates, service personnel, and dealership management
- Engage in team and process development sessions to drive efficiency and improve service delivery
- Reliable, self-motivated, and ambitious mindset preferred
- Excellent communication, interpersonal, and organizational skills
- Strong listening and empathy skills to support customer interactions
- Ability to thrive in a fast-paced, results-driven environment
- Minimum of one year of customer-facing service or telephone support experience
- Friendly, enthusiastic, and dependable with a positive, team-oriented attitude.
- Open to constructive feedback for ongoing growth and development
- Strong computer and multitasking skills
Service BDC Guest Relations – Subaru Huntington
Creating a positive first impression is key to delivering an exceptional automotive service experience. As a Guest Relations Representative, you will be the friendly and knowledgeable point of contact for customers seeking assistance with their service needs. This role offers a competitive base salary plus commission, providing strong earning potential based on performance.
Responsibilities
Qualifications
Join our team!
The responsibilities outlined above represent core duties but are not limited to additional tasks assigned by a supervisor. In a retail automotive dealership, customer satisfaction is our highest priority—come grow with us!
Equal Opportunity Employer
We are committed to fostering an inclusive workplace and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Benefits
401k Plan
Paid time off (PTO)
Competitive Pay Plans
Health Insurance
Dental Insurance
Vision Plans
Promotion from within
About the company
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