Empire Automotive Group

Automotive Service BDC Subaru


This job is now closed

PayCompetitive
LocationHuntington/New York
Employment typeFull-Time
  • Job Description

      Req#: 96805

      Service BDC Guest Relations – Subaru Huntington

      Creating a positive first impression is key to delivering an exceptional automotive service experience. As a Guest Relations Representative, you will be the friendly and knowledgeable point of contact for customers seeking assistance with their service needs. This role offers a competitive base salary plus commission, providing strong earning potential based on performance.

      Responsibilities

      • Respond to customer inquiries and coordinate service appointments
      • Proactively follow up on upcoming or overdue service needs
      • Maintain precise and up-to-date records within the CRM system
      • Cultivate strong relationships with teammates, service personnel, and dealership management
      • Engage in team and process development sessions to drive efficiency and improve service delivery

      Qualifications

      • Reliable, self-motivated, and ambitious mindset preferred
      • Excellent communication, interpersonal, and organizational skills
      • Strong listening and empathy skills to support customer interactions
      • Ability to thrive in a fast-paced, results-driven environment
      • Minimum of one year of customer-facing service or telephone support experience
      • Friendly, enthusiastic, and dependable with a positive, team-oriented attitude.
      • Open to constructive feedback for ongoing growth and development
      • Strong computer and multitasking skills

      Join our team!

      The responsibilities outlined above represent core duties but are not limited to additional tasks assigned by a supervisor. In a retail automotive dealership, customer satisfaction is our highest priority—come grow with us!

      Equal Opportunity Employer
      We are committed to fostering an inclusive workplace and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

      Benefits

       401k Plan

       Paid time off (PTO)

       Competitive Pay Plans

       Health Insurance

       Dental Insurance

       Vision Plans

       Promotion from within

  • About the company

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