• Job Description

  Req#: 1071652

  Make a difference in this rewarding career opportunity
  
  The Ministry of Housing was formed in December 2022 to focus on the creation of attainable and affordable housing for people in British Columbia. The Ministry works collaboratively with partners within the B.C. government and across the housing sector to ensure consumers and providers in the housing marketplace are supported by efficient and fair regulations, that local governments are enabled to advance the housing their communities need, and that the supply of housing options offer attainable choices for British Columbians. As well, a key responsibility of the ministry is to lead government’s focused efforts on addressing the needs of unhoused people to support safe and healthy communities for all.
  
  The Ministry provides direction and funding to BC Housing, who has a mandate to develop, manage and administer housing options and supports on behalf of the Government across the housing ecosystem.
  
  The Residential Tenancy Branch (RTB) is part of the Ministry of Housing. The Branch encourages successful relationships between landlords and tenants by providing information, public education, and dispute resolution services. The RTB has a significant administrative justice role which is fulfilled through the impartial adjudication of disputes between landlords and tenants. The RTB operational branches are located in Victoria, Burnaby and Kelowna.

  The Manager of Dispute Resolution provides leadership and oversight to a team of Arbitrators, Adjudicators, and/or Contractors responsible for resolving disputes between landlords and tenants through an orderly, timely and effective process. This position exercises delegated authority to provide a full range of dispute resolution services and to make final and binding decisions consistent with the legislation and administrative law.
  
  Job Requirements:

  • Bachelor’s Degree or higher in a related discipline such as Law, or Public Administration; and *related experience OR
  • An equivalent combination of *related experience, education and training may be considered. (This must include some formal post-secondary level course work in a related field.)

  
  *Related Experience must include all of the following:

  • A minimum of two (2) years (within the last five (5) years) of recent management experience which includes:
    • Leading a diverse workgroup.
    • Human Resources Administration (i.e. recruitment, retention, performance management, training and development).
    • Overseeing quality assurance in a client-focused organization.
  • A minimum of two (2) years of experience making high level decisions or overseeing high level decisions made on the basis of administrative law in quasi-judicial settings.
  • A minimum of two (2) years (within the last five (5) years) of recent experience with formal hearings and making independent and final written decisions based on fact and law.

  
  Preference may be given to applicants with the following:

  • Two (2) or more years’ experience as an Arbitrator within the Residential Tenancy Branch.

  
  Willingness Statements

  • Occasional travel is required.
  • May work with angry or distressed clients.

  
  For questions regarding this position, please contact Tracy.Hannah@gov.bc.ca.
  
  About this Position:
  Amendment (November 17): Closing date extended to November 26.
  One permanent position available.
  An eligibility list may be established.
  This position is excluded from union membership.
  This position can be based out of any of the location(s) listed above.
  Employees of the BC Public Service must be located in BC at the time of employment.
  Flexible work options are available; this position may be able to work up to 5 days at home per week subject to an approved telework agreement.
  
  Working for the BC Public Service:
  The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
  
  The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.
  
  The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.
  
  How to Apply:
  Your application must clearly demonstrate how you meet the job requirements listed above.

  Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
  
  Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
  
  Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).
  
  Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

  
  Additional Information:
  A Criminal Record Check (CRC) will be required.
  
  Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.
  
  Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

• About the company

  The provincial government of British Columbia is the body responsible for the administration of the Canadian province of British Columbia.

Notice