Allen County Job and Family Services

Billing & Collections Manager (BOM)


This job is now closed

PayCompetitive
LocationNew Albany/Indiana
Employment typeFull-Time
  • Job Description

      Req#: 189757

      JOIN TEAM TRILOGY

      At Trilogy, you’ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you’re supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!


      POSITION OVERVIEW

      A Business Office Manager is responsible for overseeing the billing, collections and financial operations of the health campus. They handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid and insurance companies on eligibility, claims and reimbursements.

      Key Responsibilities

      • "Hands-on" billing and collections for all of the campus payer types.
      • Assists families through the Medicaid determination and eligibility process.
      • Manages monthly billing processes for all payer classes in an accurate and timely manner.
      • Posts cash payments received; timely & appropriately to the correct resident account.
      • Establishes and maintains systems that impact census records, accounts receivable and resident personal/financial information.
      • Participates in campus leadership responsibilities such as meal manager and manager on duty rotations.

      Qualifications

      • High school diploma or GED/HSE preferred
      • 1-3 years of relevant experience preferred

      LOCATION

      US-IN-New Albany


      Autumn Woods Health Campus


      2911 Green Valley Road


      New Albany


      IN
      BENEFITS

      Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.

      • Medical, Dental, Vision Coverage – Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
      • Get Paid Weekly + Quarterly Increases – Enjoy weekly pay and regular quarterly wage increases.
      • Spending & Retirement Accounts – HSA with company match, Dependent Care, LSA, and 401(k) with company match.
      • PTO + Paid Parental Leave – Paid time off and fully paid parental leave for new parents.
      • Inclusive Care – No-cost LGBTQIA+ support and gender-affirming care coordination.
      • Tuition & Student Loan Assistance – Financial support for education, certifications, and student loan repayment.


      TEXT A RECRUITER

      Mark (502) 535-2576
      ABOUT TRILOGY HEALTH SERVICES

      Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We’re proud to be recognized as one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

      NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.


      A Business Office Manager is responsible for overseeing the billing, collections and financial operations of the health campus. They handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid and insurance companies on eligibility, claims and reimbursements.

      Key Responsibilities

      • "Hands-on" billing and collections for all of the campus payer types.
      • Assists families through the Medicaid determination and eligibility process.
      • Manages monthly billing processes for all payer classes in an accurate and timely manner.
      • Posts cash payments received; timely & appropriately to the correct resident account.
      • Establishes and maintains systems that impact census records, accounts receivable and resident personal/financial information.
      • Participates in campus leadership responsibilities such as meal manager and manager on duty rotations.

      Qualifications

      • High school diploma or GED/HSE preferred
      • 1-3 years of relevant experience preferred

      At Trilogy, you’ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you’re supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

  • About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.