• Job Description

  Req#: REQ-00028632

  Join a Team That’s Passionate About Making Lives Better!

  At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results !

  We’re a global BPO organisation with a fast-growing Glasgow operation — and our people are at the heart of everything we do. As our Branch Recruiter, you’ll play a key role in building operational teams that directly support our clients and business performance.
  This is a hands-on recruitment role with real ownership, variety, and visibility. If you enjoy working with people, hiring at pace, and being close to the action, this role offers genuine impact and career growth.

  What You'll Do:

  What You’ll Be Doing

  • Own end-to-end recruitment for operational roles within the Glasgow branch
  • Source candidates through multiple channels to build strong, ready-to-hire pipelines
  • Screen, assess, and interview candidates, ensuring quality and cultural fit
  • Coordinate interviews, assessments, and hiring decisions with operational leaders
  • Deliver a positive, professional candidate experience from first contact to offer
  • Attend and support recruitment events such as open days, virtual hiring events, and career fairs
  • Manage offers and support employment checks and onboarding processes
  • Build effective working relationships with hiring managers, vendors, and external partners
  • Maintain accurate records within the HRIS/ATS system
  • Champion company values, culture, and recruitment best practice

  What Will Help You Succeed

  • Experience managing recruitment or resourcing activity in a fast-paced environment
  • Confidence engaging with candidates, hiring managers, and external partners
  • Strong organisation skills with the ability to manage multiple roles at once
  • Comfortable working with recruitment systems and handling admin accurately
  • A proactive, people-focused approach and a passion for finding great talent

  What’s In It For You

  • A key recruitment role within a global BPO business
  • Real ownership of operational hiring in the Glasgow office
  • Exposure to high-volume recruitment and hiring campaigns
  • Supportive team environment with opportunities to grow and develop

  Why Join Us?

  • Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.

  • Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.

  • Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.

  • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.

  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.

  • Rewarding Work: Help businesses grow while making a real difference in people’s lives!

  Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

  Twitter & Instagram: bgocareers

  Facebook: Bill Gosling Outsourcing

  LinkedIn: Bill Gosling Outsourcing

  Website – https://www.billgosling.com/careers

  By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.

  At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

  Bill Gosling Outsourcing – Where your career thrives!

• About the company

  As a customer service outsourcing company, we have the technology and resources to help your business provide great customer communication experiences.

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