• Job Description

  Req#: 330
  Basic Qualifications for Consideration:
  • Bachelor's or Associate degree in business, finance, accounting, computer science and/or related field required. Equivalent work experience may be substituted.
  • At least 1 year of experience in direct customer/client project or support involvement
  
  Preferred Skills, Experience, and Education:
  • 3+ years of direct customer/client project or support involvement.
  • Working knowledge of branch front end functions and processes in the financial services industry. This should include, but not limited to, Bank Operations, Teller, New Account and Item Processing.
  • Strong self-motivation with excellent time management skills, including ability to work on time sensitive projects to meet deliverables by expected due date.
  • Analytical skills to assess client business need, identify solutions, and manage requirements.
  • Strong time management and organizational skills.
  • Ability to work on multiple projects at the same time.
  • Excellent communication skills both written and verbal.
  • Proficiency with MS Office Suite.
  • Active listening skills to understand and document meetings and conversations.
  • Ability to work independently and collaboratively.
  • Creative problem solving skills.
  • Strong analytical and troubleshooting abilities • Self-motivated with self-accountability and strong organizational skills to effectively manage time, projects and follow-up.
  • Ability to exercise appropriate judgment/decision making skills to ensure client success.
  • Manage product configuration setup and updates • Manage multiple projects • Conduct validation of configurations and connectivity testing • Identify automation opportunities and any potential process improvements.

• About the company

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