Remote Jobs

Patient Appointment Scheduler

New

Pay$17.00 - $19.00 / hour
LocationRemote
Employment typeFull-Time
  • Job Description

      Req#: 4206639
      Job Type

      Full-time

      Description

      Responsible for scheduling patient appointments using appointment scheduling software.

      ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
      • Accepts incoming patient phone calls and uses software to schedule patients
      • Triages patient needs for timeliness of appointments based upon pre-determined criteria
      • Determines which physician to place patient with based upon pre-determined criteria
      • Retrieves appointment requests and places outbound calls to patients for scheduling of appointments
      • Gathers and updates insurance information, personal data and notifies patients of financial expectations
      • Communicates and collaborates with providers and provider's staff to ensure patient scheduling needs are met
      • Meets call quota expectations as assigned by supervisor/manager
      • Monitor and work the Scheduling Department inbox (Portal messages and bumplist)
      • Communicates with other departments as needed regarding insurance inquires, patient balances and same day add ons

      Pay Information: $17-$19/hour, depending on experience.

      Requirements

      High School diploma or equivalent is required.

      Six months appointment scheduling experience in a healthcare setting preferred.

      SKILLS/ABILITIES

      Intermediate Computer skills

      Strong customer service

      Ability to communicate professionally in all written and oral communications, including email

      Strong organizational skills with great attention to detail

      Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

      Demonstrated conflict management skills

      Ability to navigate through multiple systems at once
  • About the company

      The best remote jobs for you

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.