Cinch Home Services

Business Intelligence Analyst


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: BUSIN003623
      Employer Industry: Home Services Solutions

      Why consider this job opportunity:
      - Opportunity for career advancement within a leading home services organization
      - Collaborative work environment with cross-functional teams
      - Chance to leverage analytical skills to drive customer engagement and retention
      - Proactive coaching and mentorship opportunities for team members
      - Involvement in strategic initiatives that impact business growth and profitability

      What to Expect (Job Responsibilities):
      - Analyze complex datasets to identify patterns and trends for strategic recommendations
      - Support the development of retention, upsell, and winback strategies to enhance customer profitability
      - Conduct data analysis and collaborate with teams to define key performance indicators (KPIs)
      - Design and develop analytic reports and prototypes using industry-standard tools
      - Champion data governance to ensure data accuracy and reliability

      What is Required (Qualifications):
      - Bachelor’s degree in Statistics, Math, Computer Science, or equivalent work experience
      - 5+ years of experience leveraging data insights for marketing strategies focused on customer retention and profitability
      - 5+ years of experience with data structures and analytics platforms in an Agile environment
      - 5+ years of experience with SQL and Business Intelligence report development tools
      - 3+ years of experience with Data Governance deliverables

      How to Stand Out (Preferred Qualifications):
      - Subscription services experience
      - Strong business acumen with industry experience in Retail, Warranty/Insurance, or Contact Center
      - Experience with integration platforms such as Talend or Kafka
      - Proven ability to work in fast-paced environments with multiple teams
      - Familiarity with agile development methodologies

      #HomeServices #BusinessIntelligence #DataAnalytics #CareerOpportunity #CustomerEngagement

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Cinch is more than a home warranty company with 40+ years of experience, serving over 1 million each year with 24/7 customer service. Free instant quote!