Employer Industry: Home Services Solutions

Why consider this job opportunity:
- Opportunity for career advancement within a leading home services organization
- Collaborative work environment with cross-functional teams
- Chance to leverage analytical skills to drive customer engagement and retention
- Proactive coaching and mentorship opportunities for team members
- Involvement in strategic initiatives that impact business growth and profitability

What to Expect (Job Responsibilities):
- Analyze complex datasets to identify patterns and trends for strategic recommendations
- Support the development of retention, upsell, and winback strategies to enhance customer profitability
- Conduct data analysis and collaborate with teams to define key performance indicators (KPIs)
- Design and develop analytic reports and prototypes using industry-standard tools
- Champion data governance to ensure data accuracy and reliability

What is Required (Qualifications):
- Bachelor’s degree in Statistics, Math, Computer Science, or equivalent work experience
- 5+ years of experience leveraging data insights for marketing strategies focused on customer retention and profitability
- 5+ years of experience with data structures and analytics platforms in an Agile environment
- 5+ years of experience with SQL and Business Intelligence report development tools
- 3+ years of experience with Data Governance deliverables

How to Stand Out (Preferred Qualifications):
- Subscription services experience
- Strong business acumen with industry experience in Retail, Warranty/Insurance, or Contact Center
- Experience with integration platforms such as Talend or Kafka
- Proven ability to work in fast-paced environments with multiple teams
- Familiarity with agile development methodologies

#HomeServices #BusinessIntelligence #DataAnalytics #CareerOpportunity #CustomerEngagement

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