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5 days agoWhat's your preference?
Job Description
- Req#: 4103200
Job Type
Full-time
Description
Responsible for answering all incoming case management, main office and MMU department telephone calls
• Transfer urgent calls to the appropriate department
• Send messages for all other calls
• Photocopy, file and scan documents
• Works closely with the on-duty nurse case managers
• Always maintain patient confidentiality
• Treat all coworkers, clients and patients with fairness, respect and professionalism
• Assist with data entry, as assigned
• Other duties as assigned
Requirements
Active listening is essential for this role
• General knowledge of business office functions
• Proficient in Microsoft Office and Microsoft Outlook
• General knowledge of Microsoft Excel
• Possess good verbal and communication skills
• Possess strong organizational skills
• Ability to set priorities and work independently is essential
• Ability to understand and react with diverse groups and operations
• Must be able to pass a background check and drug test, as applicable for the roleAbout the company
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