Sparklight
Call Center Outbound Business Account Representative
This job is now closed
Job Description
- Req#: R-106532
Employer Industry: Telecommunications
Why consider this job opportunity:
- Excellent benefits package including medical, dental, and vision plans starting immediately
- 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
- Opportunities for career advancement and recognition through awards programs
- Flexible tuition reimbursement of up to $5,250 in the first year
- Collaborative work environment with a focus on community support
- Ability to make a positive impact on local businesses by providing essential services
What to Expect (Job Responsibilities):
- Follow up with current customers to ensure satisfaction and upsell additional services
- Make outbound calls to potential business customers to present service packages
- Provide high-level customer service by accurately entering data into the SalesForce system
- Utilize knowledge of products to assist customers and address their inquiries
- Problem-solve and encourage customers to commit to services
What is Required (Qualifications):
- Minimum of three to six months of related experience and/or training
- Previous outbound telemarketing experience in a call center is preferred
- Outgoing personality with the ability to direct conversations and close sales
- Proactive approach to customer engagement and problem-solving
- Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
- Experience in a sales-oriented role, particularly in telecommunications or related fields
- Strong communication skills with a focus on customer empathy and support
- Ability to work collaboratively within a team to achieve sales goals
- Familiarity with SalesForce or similar CRM systems
#Telecommunications #SalesOpportunity #CareerGrowth #CustomerService #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Cable One, Inc. is an American broadband communications provider.
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