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Catalog Manager Analyst
5 days agoWhat's your preference?
Job Description
- Req#: 28656
- Do What's Right - We lead with honesty and integrity.
- Own the Outcome - We take responsibility and deliver.
- Deliver for Our Customers - We are relentless about delivering value.
- Think Bold, Act Smart - We innovate with purpose.
- Win Together - We collaborate and celebrate our success.
- Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
- Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
- Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
- Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
- Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
About DMI
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com
About the Opportunity
The Catalog Manager Analyst supports the Service Catalog within Business Relationship Management under the Service Delivery Line of Business, assisting in maintaining and enhancing a central repository of IT services, approved hardware, and software to ensure customers have an intuitive way to browse, request, and self-install items.
Using strong analytical and data management skills, along with the ability to maintain and update service catalog entries, this role ensures accuracy and relevance of information. Familiarity with ITSM tools and workflows streamlines updates and integrations, while attention to detail and a customer-focused mindset promote user-friendly experiences. By working with teams, the Catalog Manager Analyst contributes to proactive support, feedback loops, and performance requirements like providing simplified data visuals for mission awareness and continuous service improvement.
Qualifications
• Strong analytical and data management skill
• Ability to maintain and update service catalog entries
• Familiarity with ITSM tools and workflows
• Attention to detail and customer-focused mindset
Clearance Requirements: Successful completion of US Marshal clearance
Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements: None required for this position.
Location: Remote, US
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Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
These values aren't just ideals-they show up in how we support every part of your well-being:
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
No Agencies Please
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.About the company
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