Description

We are seeking a highly organized and customer oriented Catering Coordinator is responsible for managing the entire catering process, from initial client inquiries to order delivery and event setup, ensuring a seamless experience and high customer satisfaction. This role involves working closely with clients to understand their event needs, providing menu recommendations, processing accurate orders, and coordinating delivery logistics to ensure timeliness and food quality.

Major Duties & Responsibilities:

1.1. Coordinate catering orders from initial inquiry through to delivery and setup, ensuring customer satisfaction at every step
1.2. Work closely with clients to understand their event needs and menu preferences, providing recommendations as necessary
1.3. Process orders and ensure accuracy in menu selection, quantities, and special requests
1.4. Manage delivery logistics, ensuring orders are delivered on time and in optimal condition
1.5. Maintain strong relationships with repeat catering clients and actively pursue new business opportunities
1.6. Handle inquiries via phone, email, and in-person, providing timely and professional responses
1.7. Collaborate with kitchen and operations teams to ensure smooth execution of orders.
1.8. Monitor catering inventory to ensure sufficient stock and timely ordering of supplies.
1.9. Assist in event set-up and breakdown as needed, ensuring the highest standards of presentation.
1.10. Maintain detailed records of all catering orders and communicate any changes or updates to relevant parties.
1.11. Promote special catering offers and seasonal menu items to clients.

Qualifications

Qualifications:

• Previous experience in catering coordination, hospitality, or customer service preferred.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Proficiency with Microsoft Office Suite and catering management software (preferred).
• Ability to work in a fast-paced environment and maintain a positive attitude.
• Flexibility to work evenings, weekends, and holidays as needed.
• A passion for food and customer service.

Benefits:

• Competitive salary.
• Health, dental, and vision benefits.
• Paid time off.
• Employee discounts.
• Opportunities for growth and advancement within the company.

If you are passionate about providing top-tier catering services and have a knack for event coordination, we encourage you to apply and become a key player in our growing team at Baker's Drive Thru!