• Job Description

  Req#: 330797BR

  Job Reference #

  330797BR

  City

  Nashville, Weehawken

  Job Type

  Full Time

  Your role

  Do you want to be part of the team creating a best-in-class service experience for our clients while building the skills for a career at UBS? Are you hungry to learn and find solutions for our clients and colleagues?
  
  We’re looking for participants in our CSEC Accelerate Program to:
  •provide exceptional service through an omni-channel environment to make it easier for our clients and advisors to do business.
  •communicate effectively to educate clients on account services and capabilities.
  •diagnose problems through active listening and effective questions and own to resolution.
  
  Through CSEC Accelerate - our 18-month career progression program - you will build your wealth management knowledge through business training and first-hand experience. Building the necessary skills as we prepare you for your next career step at UBS.
  
  This Accelerate program consists of three 6-month segments where your learning builds over time through critical skills segments that include successful client conversations and basics of financial services; as well as, additional in depth content specific to a wealth management desk. There is an opportunity to complete the SIE, obtain a Series 7 and Series 63 (or alternatively a Series 66) license and you will be offered training and support along the way. At the end of the 18-month program, a place out process will take place to identify the right next role for our Accelerate participants.
  
  Detailed salary information:
  • Weehawken: the salary range for this role is $60000 to $77000
  The expected salary range(s) for this role as of the date of this posting is/are based on factors including, but not limited to, experience, qualifications, education, location and skill level. This role may also be eligible for discretionary incentive compensation. For benefits information, please visit ubs.com/usbenefits.

  Your team

  You’ll be working in the Client Service Experience Center in Weehawken or Nashville. The Client Service Experience Center is the contact center that supports our US Wealth Management clients and colleagues. We are a driven and diverse team with over 250 people working in close partnership with GWM Americas and functions to drive a best-in-class client experience. The Client Service team mission is to create an excellent client and field experience through inclusive partnership, the collective knowledge of the team and identification of opportunities to drive business decisions.

  Your expertise

  • bachelor’s degree, graduates welcome
  • strong verbal / written communication and relationship-building skills
  • exceptional service mindset with focus on active listening
  • proficient in Microsoft Office, Windows and basic computer hardware understanding
  • excellent organization and time management skills
  
  
  #LI-Multi

  About us

  UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
  We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

  How we hire

  We may request you to complete one or more assessments during the application process. Learn more

  Salary information

  US Only: The expected salary range for this role is $60000 to $77000 based on factors including, but not limited to, experience, qualifications, education, location and skill level. Please see «Your role» section for detailed salary information.

  Join us

  At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
  We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

  Disclaimer / Policy statements

  UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

• About the company

  UBS is a global firm providing financial services in over 50 countries. Visit our site to find out what we offer in the United States of America.

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