Exchange

Customer Experience Teller


This job is now closed

PayCompetitive
LocationStuttgart/Baden-Wurttemberg
Employment typePart-Time
  • Job Description

      Req#: 3354405

      Job Description

      Provides administrative and clerical support to cashier's cage/customer service operations. Reviews current processes to improve efficiencies resulting in a tailored customer experience.

      Job Grade

      1

      Job Tier

      0

      Career Area

      Financial Management

      Supervisor

      No

      Who We Are

      The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

      Our Focus

      We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families. #WhereHeroesWork

      Job Qualifications

      Cash handling, accounting, and/or bookkeeping experience is required. Must possess knowledge of and ability to operate standard accounting machines


      If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

      Additional Qualifications/Requirements

      THIS IS A REGULAR PART TIME CUSTOMER EXPERIENCE TELLER POSITION FOR PANZER MAIN STORE LOCATED ON PANZER BARRACKS. THIS POSITION COMES WITH THE EXCHANGE BENEFITS I.E., VACATION AND SICK LEAVE, HEALTH INSURANCE BENEFITS, 401K CONTRIBUTIONS.

      THIS POSTING IS NOT FOR APPLICANTS WHO ARE CURRENTLY ATTENDING HIGH SCHOOL.

      APPLICANTS MUST BE 18 YEARS OF AGE OR OLDER.

      APPLICANTS MUST BE AVAILABLE TO WORK A FLEXIBLE SCHEDULE MONDAY THROUGH SUNDAY AND HOLIDAYS DURING STORE OPERATING HOURS.

      APPLICANTS MUST BE IN THE LOCAL COMMUTING AREA.

      MILITARY SPOUSE PREFERENCE WILL BE HONORED FOR THIS POSITION.

      Salary Minimum

      $15.00

      Salary Maximum

      $17.25

      Major Duties

      Provides high level of customer service and guidance to associates. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship in order to deliver a personalized customer experience.
      Operates a cash register or other sales related equipment to perform daily tasks. Verifies and accepts multiple tenders for payments and makes change with accuracy and zero variance tolerance. Provides support for order pickups and returns from online retailers, including third party retailers.
      Maintains accountability for all money assigned, handles financial transactions, including issuing funds, preparing deposits, reconciling receipts, and processing payment services. May maintain control of internal keys and handheld scanners.
      Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
      Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
      May perform a variety of routine administrative clerical duties such as processing layaways, controlling layaway merchandise, refunds/adjustments, issuing hunting/fishing licenses, and school meals at OCONUS locations.
      Performs other duties as assigned.

      Job Type

      Hourly

      Number of Positions Remaining

      1

  • About the company

      Shop the largest military government retailer online and in store for exclusive discounts. Tax-free. Free shipping and pick up at store available.

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