Government of Canada - Western
customer service agent
This job is now closed
Job Description
- Req#: 48787181
- Bachelor's degree
- or equivalent experience
- Engineering design
- Engineering technologies and engineering-related fields, other
- Business/commerce, general
- Business administration and management, general
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Troubleshoot and resolve technical problems
- Issue tickets
- Communicate technical problems, processes and solutions
- Provide customer service
- Read blueprints and drawings
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Initiative
- Quick learner
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
- Bonus
- Life insurance
- Registered Retirement Savings Plan (RRSP)
- Long-term care insurance
- Maternity and parental benefits
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Parking available
- Travel insurance
- Wellness program
About the company
Overview
Languages
English
Education
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Additional information
Personal suitability
Benefits
Health benefits
Financial benefits
Long term benefits
Other benefits
Notice
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