Skechers
Customer Service– Prácticas en Atención al Cliente ( B2B + B2C) – 750 Horas ( 7 meses)
This job is now closed
Job Description
- Req#: JR124846
Soporte Administrativo al equipo B2B ( wholesale) y B2C( Ecommerce)
Grabación de Pedidos
Confirmaciones de Pedido
Servicio Postventa
Apoyo / soporte a supervisorRESUMEN DEL PUESTO
Soporte Administrativo al equipo B2B ( wholesale) y B2C( Ecommerce)
Grabación de Pedidos
Confirmaciones de Pedido
Servicio Postventa
Apoyo / soporte a supervisor
DEBERES Y RESPONSABILIDADES ESENCIALES
MANTENIMIENTO DE CUENTAS DE CLIENTES
Gestionar un alto volumen de llamadas
Gestion un gran volumen de pedidos para grabar.
Gestión de tickets /correos electrónicos
Gestión de consultas a través del chat.
Garantizar el más alto nivel de Servicio al Cliente a nuestros clientes.
OTROS DEPARTAMENTOS
Colaboración con el equipo de Customer Service (Wholesale & Ecommerce)
Tareas y responsabilidades ad-hoc según lo solicitado/asignado por el Supervisor.
HABILIDADES Y EXPERIENCIA ESENCIALES
Capacidad para trabajar bajo presión con picos de alto volumen de solicitudes de consumidores.
Dominio de Word, Excel y Outlook.
Buenas habilidades informáticas
Entrada de datos
Muy buena disposición.
About Skechers
Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.
Be You - Feel Welcome
Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.
Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.
About the company
Notice
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