Concentrix - CA
Customer Service Rep – Tax (Seasonal, Remote)
This job is now closed
Job Description
- Req#: R1672313
Employer Industry: Customer Service and Technology Solutions
Why consider this job opportunity:
- Salary up to $15/hr
- DailyPay enrollment option to access pay early, when you want it
- Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
- Opportunities for career advancement with a focus on personal development and training
- Work-from-home convenience with a supportive and inclusive company culture
- Employee referral bonus opportunities and networking with diverse groups
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
- 1+ year of customer service experience
- Open availability (this is a seasonal position)
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Strong computer navigation skills and PC knowledge
How to Stand Out (Preferred Qualifications):
- Eagerness to learn new technologies
- Proficiency in fast-paced multi-tasking
- Desktop or laptop with specific hardware and software requirements
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #WorkFromHome
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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