Commonwealth Bank
Customer Service Representative - Broadmeadows
This job is now closed
Job Description
- Req#: REQ253052
- Monday 12pm-4pm
- Wednesday 12pm-4pm
- Thursday 12pm-4pm
- Friday 12pm-4pm
Responding to customers transactional banking needs, delivering a seamless customer experience
Processing transactions including deposits, withdrawals, bank cheques, transfers & CommFX
Completing financial health checks to assess customers’ needs, identify any changes or needs for specific products or services
Assisting with Cash/ATM procedures
Educating and demonstrating of our in-branch technology and digital banking options for customers
Adhering to the Bank’s processes and procedures, including accurately reconciling transactions, reviewing customers’ financial positions & championing our strong risk culture
A genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position
A genuine interest in improving the financial wellbeing and lives of our customers
The ability to ask the right questions, respond to customers’ needs and refer them to the relevant team members in order to better serve their needs
Excellent communication skills & willingness to contribute to a collaborative culture
Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster :
Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us .
See yourself in our team
As a Customer Service Representative in our Broadmeadows Branch you’ll be:
We’re interested in hearing from people who have:
With us, you’ll help customers make the right financial decisions and achieve their dreams.
If this role sounds like the perfect fit then we’d love to hear from you. Apply today!
Advertising End Date: 12/03/2026If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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About the company
The Commonwealth Bank of Australia, or CommBank, is an Australian multinational bank with businesses across New Zealand, Asia, the United States and the United Kingdom.
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