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Customer Service Representative (Remote - Must live in Indianapolis area)
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Job Description
- Req#: O7627
- Casual Dress Code
- Weekly paychecks
- Direct Deposit or Cash Card pay options
- Medical / Dental Insurance
- Sign on Bonus (Restrictions Apply)
- Referral Bonus (Restrictions Apply)
- $16.00 /Hour
- Bonuses are per eligibility requirements
- Temp to Hire
- Temporary or Contract
- Full Time
- 1st Shift
- Demonstrate basic knowledge of product and product features for assigned brand
- Demonstrate basic knowledge of internal processes and system tools
- Manage customer service interactions by providing accurate and efficient resolution to incoming requests via phone, email, and/or the client's online portal
- Meet all service level agreements as assigned
- Utilize and manage appropriate ERP business systems
- 6+ months of customer service
- Experience in a fast paced, collaborative, team environment
- MS Outlook & Excel experience
- Excellent verbal and written communication skills
- PO Management experience preferred but not required
- HS Diploma or GED
- Background Check
- Drug Test
- Must be at least 18 years old
Description
Staff Management | SMX, a leading provider of custom designed staffing solutions, has immediate opening for Remote Customer Support Representatives with our premier client in Indianapolis, IN. This is a full time position with a strong focus on customer service. If you are interested please email your resume to [email protected] .
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