• Job Description

  Req#: 59e22ed5-d83c-45e0-bbe5-4dfd05d39adc

  Data Analyst - Customer Acquisition

  New York, NY /

  StubHub – Data Analytics /

  Full-Time

  / Hybrid

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  At StubHub, our mission is to bring the joy of live to fans globally. We’re the world's largest ticket marketplace, and we make sure that the events where you want to be are never sold out.

  
  

  At StubHub, we are:

  
  

  Owners – We carry the ball. We act as one team, in it together. We live above the line as optimists and with a solution mindset. We are fully accountable for solving problems, both our own pieces and the whole.

  
  

  Fan First – We are the fans’ biggest fans. We are the fan and the voice of our fans in everything we do.

  
  

  Driven – We push past the finish line, aggressively prioritize, and focus on what matters most. We debate, decide, commit and deliver.

  
  

  Inventive – We play a new chord; we celebrate progress over perfection and learnings as much as success. We’re agile because there is always more than one way.

  
  

  Courageous – We take big swings. We show up for challenges with resilience and persistence. We take risks, embrace failure as a path to learning, and speak up when we have different opinions.

  
  

  Diverse & Inclusive – We harmonize. We assume positive intent, trust and empower others; bring a global mindset and seek out alternative viewpoints.

  You'd be able to:

  • Turn ambiguous questions into clear analytical problems, and solve them using data
  • Partner with cross-functional stakeholders on the key decisions that drive our user acquisition success
  • Build dashboards that give stakeholders visibility into the current state of our business
  • Use data to identify opportunities to improve marketing channel ROI
  • Establish KPIs that measure the performance of our operations and drive resource allocation

  We would like to see:

  • 2+ years of relevant analytics experience; understanding statistics, especially experimentation and causal inference
  • Experience with SQL
  • Knowledge of R or Python

  We would prefer a teammate with:

  • Experience with A/B testing or experimental design
  • Ability to identify growth opportunities for our business and assist the success of our marketing
  • Success stories with people at all levels and across departments

  About the opportunity:

  The Marketing Department at StubHub is responsible for all channels that connect users to their next live event experience. As a member of our Analytics team, you’ll be at the forefront of the experimentation and innovation that drives the growth of the business.

  
  

  For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service, and product features that ensure we have your back. Combined with viagogo, we now span over 170 countries around the world, servicing buyers and sellers in 38 currencies and 40 different languages with our StubHub brand in North America and our viagogo brand outside of North America.

  
  

  Are you interested in joining an ambitious and close-knit team dedicated to solving meaningful customer problems? Your work will have a significant impact on the business, and help spread the joy of concerts, theater, and sports around the world.

  
  

  We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel StubHub is a place where, no matter who you are, you feel safe, and included, and that you have the opportunity to bring your unique self to work.

  
  

  The anticipated gross salary range for this role is $110,000 – $150,000 per year. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

  
  

  About Us

  StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

  
  

  We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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• About the company

  Your ticket out www.stubhub.com Twitter / Instagram: @StubHub Snapchat: stubhub https://www.snapchat.com/add/stubhub

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