• Job Description

  Req#: 870334

  Requisition No: 870334

  Agency: Children and Families

  Working Title: ELIGIBILITY SPECIALIST II - 60050342

  Pay Plan: Career Service

  Position Number: 60050342

  Salary: NLT $1386 Bi-weekly

  Posting Closing Date: 02/23/2026

  Total Compensation Estimator Tool

  DESCRIPTION

  This is work performing in all community, public health and social service specialist occupations not listed separately.

  Some positions in this occupation may be responsible for coordinating work and supervising employees.

  EXAMPLES OF WORK

  Supervises employees by assigning work, reviewing progress and assessing performance.

  Counsels clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.

  Counsels family members to assist in understanding, dealing with, and supporting client or patient.

  Interviews clients, reviews records, and confers with other professionals to evaluate mental or physical condition of client or patient.

  Formulates or coordinates program plan for treatment, care, and rehabilitation of client or patient, based on social work experience and knowledge.

  Monitors, evaluates, and records client progress according to measurable goals described in treatment and care plan.

  Modifies treatment plan to comply with changes in client's status.

  Refers patient, client, or family to community resources to assist in recovery from mental or physical illness.

  Intervenes as advocate for client or patient to resolve emergency problems in crisis situation.

  Plans and conducts programs to prevent substance abuse or improve counseling services.

  Plans and conducts programs to improve health.

  Supervises and directs other workers providing services to client or patient.

  Develops and prepares program manuals, policies, procedures, standards, and rules.

  Analyzes data to measure the effectiveness of programs.

  Develops methods to implement and administer policies, procedures, and program activities.

  Develops monitoring, compliance reviews and/or quality assurance techniques for measuring the quality of service delivery to insure maximum efficiency.

  Identifies improvements and adjustments needed to insure program effectiveness and efficiency.

  EXAMPLES OF JOB CHARACTERISTICS

  Provide Consultation and Advice to Others	Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
  Making Decisions and Solving Problems	Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
  Assisting and Caring for Others	Providing assistance or personal care to others.
  Establishing and Maintaining Relationships	Developing constructive and cooperative working relationships with others.
  Judging Qualities of Things, Services, And/or People	Making judgments about or assessing the value, importance, or quality of things or people.
  Communicating With Persons Outside Organization	Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
  Getting Information Needed to Do the Job	Observing, receiving, and otherwise obtaining information from all relevant sources.
  Documenting/Recording Information	Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
  Analyzing Data or Information	Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
  Monitor Processes, Material, Surroundings	Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
  Identifying Objects, Actions, and Events	Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.

  EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES

  Social Perceptiveness	Being aware of others' reactions and understanding why they react the way they do
  Judgment and Decision Making	Weighing the relative costs and benefits of a potential action
  Speaking	Talking to others to effectively convey information
  Service Orientation	Actively looking for ways to help people
  Active Learning	Working with new material or information to grasp its implications
  Problem Identification	Identifying the nature of problems
  Identification of Key Causes	Identifying the things that must be changed to achieve a goal
  Solution Appraisal	Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts
  Active Listening	Listening to what other people are saying and asking questions as appropriate
  Learning Strategies	Using multiple approaches when learning or teaching new things
  Coordination	Adjusting actions in relation to others' actions
  Management of Personnel Resources	Motivating, developing, and directing people as they work, identifying the best people for the job
  Coordination	Adjusting actions in relation to others' actions
  Management of Personnel Resources	Motivating, developing, and directing people as they work, identifying the best people for the job
  Therapy and Counseling	Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects
  Data Analysis	Knowledge of methods of compiling, organizing and analyzing data for the purpose of monitoring and evaluating
  Psychology	Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
  Customer and Personal Service	Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
  Education and Training	Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
  English Language	Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

  LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS

  EFFECTIVE : 03/17/2003

  History: 09/09/2002

  07/01/2002

  The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

  Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

  The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

  VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

• About the company

  Florida (/ˈflɒrɪdə/, Spanish pronunciation: ) is a state located in the southeastern region of the United States.

Notice