• Job Description

  Req#: 876
  We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey!
  
  The purpose of this position is to enhance the safety and security of the credit union assets by executing the credit union's fraud prevention program. The position will be responsible for monitoring suspicious transactions across multiple channels and taking necessary steps to prevent or mitigate losses. The Sr. Fraud Review Specialist will also monitor incoming fraud and queues and provide support to the charge back process. The Sr. Fraud Review Specialist will have a strong background in VISA debit and credit card fraud monitoring and will be able coordinate complex investigations for referral to law enforcement.
  
  The Sr. Fraud Review Specialist adds value to the Credit Union by ensuring that risk and exposures are managed to the benefit of the membership.
  
  Responsibilities:
  
  • Review escalated fraud alerts from the credit and debit card portfolio for risk decisions.
  • Analyze and update rules and alerts for optimal effectiveness.
  • Review the incoming fraud and dispute queues for trends and assignments.
  • Coordinate complex investigations, create case narratives for suspicious transactions for referral to BSA group and direct referral to law enforcement.
  • Create lessons learned memorandums and administer roundtables and committees to analyze loss situations to prevent re-occurrences.
  • Maintains a high degree of knowledge related to VISA debit and credit card products, fraud prevention and investigations.
  • Treats all co-workers and members with respect.
  • Supports and participates in continuous improvement activities.
  • Represents the Credit Union in a positive and professional manner.
  • Maintains member and other sensitive information with confidentiality.
  • Other related duties as assigned.
  
  Minimum Qualifications:
  
  • 3 years expertise in financial analysis with an emphasis on fraud detection.
  • Understanding of banking and fraud threats. Must be familiar with plastic card fraud alert rules and be able to make risk-based adjustments.
  • Computer modeling and data mining skills, analytical skills, proficiency in Microsoft Office products, strong communication skills and detail oriented.
  • CU Fraud Detection Certification or equivalent
  
  Preferred Qualifications:
  
  
  • 3-5 years' experience in administering a fraud prevention program.
  • Strong database and spreadsheet skills, perform complex analysis and draw logical conclusions for future modeling.
  • Strong database and spreadsheet skills, perform complex analysis and draw logical conclusions for future modeling.
  • CFE or CAMS certification
  • Bachelor's degree in accounting, Finance or related business filed
  
  Education:
  
  • Associates Degree in Business Administration or Accounting or equivalent
  
  Website: nuvisionfederal.com/careers
  
  Pay scale by applicable geographic work location:
  
  • Alaska: Min $34.16 - Mid - $42.70 - Max - $51.24
  • Arizona: Min $30.11 - Mid - $37.64 - Max - $45.17
  • Florida: Min $29.56 - Mid - $36.95 - Max - $44.34
  • Nevada: Min $30.81 - Mid - $38.52 - Max - $46.22
  • Texas: Min $29.56 - Mid - $36.95 - Max - $44.34
  • Washington: Min $34.99 - Mid - $43.74 - Max - $52.49
  • Wyoming: Min $30.25- Mid - $37.82 - Max - $45.38
  
  The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.
  
  Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship now or in the future.
  
  Benefits:
  
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Flexible Spending Account
  • 401(k) Matching
  • Paid Time Off
  • Training Provided
  • Tuition Reimbursement
  
  Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship.
  
  Nuvision Credit Union is proud to be an Equal Opportunity Employer. At Nuvision Credit Union, we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
  
  Nuvision Credit Union is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to complete the application or interview process, please contact our recruiting team at Recruiting@nuvisioncu.org. We will work with you to meet your needs in accordance with applicable laws.

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