• Job Description

  Req#: 17049
  Introduction
  
  Join an organization that strives to exceed customer expectations by delivering efficient, high-quality state government services. The Department of Administration (DOA) provides direct services to state agency customers and designs and leads initiatives to make government more innovative and cost-effective. Working at DOA offers you the opportunity to make an impact on the quality of life in Wisconsin.
  
  The Division of Gaming is looking for a great team player! Join an organization that strives to exceed customer expectations by delivering efficient, high-quality state government services. The Division of Gaming is a regulatory agency that serves to protect the integrity of legal gambling in the state. This position is a key component of that effort in ensuring the efficient processing of charitable gaming license applications.
  
  Diversity, Equity, Inclusion, and Belonging are core values at DOA that guide how we build our teams, develop our leaders, and create a culture that empowers everyone to be their authentic selves. We believe that when employees are respected and valued for who they are and are accountable for demonstrating that respect to others; it drives greater engagement and collaboration, ignites creativity and innovation, and fosters connection between teams and those we serve.
  
  This .50 FTE position is headquartered at 3319 West Beltline Highway, Madison, WI.
  
  Position Summary
  
  This 50% position reports to the Director of the Office of Charitable Gaming and performs program support for the Charitable Gaming program. This position is primarily responsible for processing payments from Charitable Organizations and responding to phone and email inquiries regarding charitable programs. The incumbent must have the ability to input computer data with a high attention to detail, possess excellent oral and written communication skills, and be able to perform a variety of program support. A working knowledge of Chapter 563 of the Wisconsin Statutes is required.
  
  For more information, please view the complete position description .
  
  Salary Information
  
  This classification is assigned to pay schedule/range 02-11. The pay rate for this classification is $21.66 per hour, plus excellent benefits . A 12-month probation may be required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan at the time of hire
  
  Job Details
  
  Due to the nature of the position, DOA will conduct background checks on applicants prior to selection. DOA does not sponsor work visas. All persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility form.
  
  This position has flexibility in scheduling and a portion of the work may be performed remotely. This topic and any remote work flexibility that may be available will be discussed in more detail in the interview process.
  
  Qualifications
  
  Minimally qualified candidates will have EACH of the following:
  • Experience with accounts receivable, preparing bank deposits and/or reconciliations
  • Experience with computer programs, such as Microsoft Office Suite or similar (e.g., Word, Excel, Outlook, Teams, Adobe Pro, etc.)
  • Experience performing administrative tasks (e.g., answering phones, managing and maintaining records, using a scanner, etc.)
  • Experience assisting customers and/or stakeholders with questions by utilizing a variety of communication methods (e.g., phone, email, fax, in- person, etc.)
  • Experience handling sensitive/confidential information and/or documentation
  In addition to the above, well-qualified candidates will also have at least one of the following:
  • Experience with accounting systems (e.g., STAR/PeopleSoft or similar
  • Experience with electronic file management systems
  • Experience reading and interpreting Wisconsin statutes
  
  How To Apply
  
  Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application. Please visit the Frequently Asked Questions section for general wisc.jobs user information and technical assistance.
  
  Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. Please review instructions on developing your resume and letter of qualifications . Your cover letter is limited to a maximum of two (2) typed pages, single-spaced, no smaller than 10-point font, with 1-inch margins. Resumes should be limited to no more than two (2) pages (no format requirements). Pages more than the specified limits may not be evaluated. References are not necessary at this stage of the process.
  
  Submitted materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the hiring process for available vacancies.
  
  Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.
  
  The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.
  
  If you are a veteran with a 30% or greater service-related disability and are not currently employed in a permanent position with Wisconsin State Government, please send a cover letter, resume, DD-214 and documentation of your service-connected disability rating (dated within 12 months) to the contact listed below.
  
  Questions can be directed to Paula Langbecker at paulag.langbecker@wisconsin.gov .
  
  Deadline to Apply
  
  Applicant materials are due by 11:59pm Thursday, February 20, 2025.

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