Government of Canada - Western
front desk hotel clerk
This job is now closed
Job Description
- Req#: 49042166
- Secondary (high) school graduation certificate
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
About the company
Overview
Languages
English
Education
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Responsibilities
Tasks
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