Hilton
General Manager - Franchise
This job is now closed
Job Description
- Req#: P-103366
- Drive total hotel performance including Rooms, F&B, Catering, and ancillary revenue.
- Lead annual budgeting, forecasting, and capital planning.
- Maximize profitability through strategic labor management and cost controls.
- Partner with ownership and asset management on long-term value creation.
- Direct oversight of all food & beverage operations, including outlets, banquet/catering, and seasonal programming.
- Drive F&B profitability while enhancing guest experience.
- Ensure strong cost controls, inventory management, and menu engineering.
- Collaborate with culinary leadership to elevate brand-aligned offerings.
- Maintain full compliance with Hilton Worldwide brand standards and QA processes.
- Ensure effective use of Hilton systems, including OnQ/PEP and revenue platforms.
- Lead brand audits, action planning, and guest satisfaction initiatives.
- Strategically manage peak and off-season labor models.
- Develop creative programming and community partnerships to drive shoulder-season demand.
- Maintain service consistency during high-volume summer months.
- Recruit, develop, and retain top hospitality talent.
- Build a culture of accountability, engagement, and performance.
- Lead succession planning for department heads.
- Serve as a visible, hands-on leader across all departments.
- Maintain exceptional guest satisfaction scores.
- Actively engage in the Gulf Shores community.
- Represent the hotel and Peachtree in local tourism and business organizations.
- 8+ years of General Manager experience in a full-service hotel environment.
- Resort or high-seasonality market experience strongly preferred.
- Significant food & beverage leadership experience required.
- Prior experience with Hilton-branded hotels preferred.
- Proven P&L leadership with measurable performance results.
- Strong systems knowledge (Hilton platforms, Profit Sword, Hotel Effectiveness, M3, and Hospitality PMS systems).
- Bachelor’s degree in Hospitality, Business, or related field preferred.
- Hospitality certifications: CHA, CHRM, CHSP, are a plus.
- 8+ years of General Manager experience in a full-service hotel environment.
- Resort or high-seasonality market experience strongly preferred.
- Significant food & beverage leadership experience required.
- Prior experience with Hilton-branded hotels preferred.
- Proven P&L leadership with measurable performance results.
- Strong systems knowledge (Hilton platforms, Profit Sword, Hotel Effectiveness, M3, and Hospitality PMS systems).
- Bachelor’s degree in Hospitality, Business, or related field preferred.
- Hospitality certifications: CHA, CHRM, CHSP, are a plus.
Job RequirementsHotel General Manager
Embassy Suites Beach Resort | Gulf Shores, AL
About us:
Peachtree Group is a privately held, fully integrated real estate investment management, lending, and servicing platform. The company owns, operates, manages, and develops hotels and invests in hotel- and other commercial real estate-related assets throughout the United States. Through its affiliate, Peachtree Group Hospitality Management, Peachtree manages the performance of 100+ hotels across 27 brands with 14,000+ rooms in 26 states.
The Embassy Suites Beach Resort in Gulf Shores, Alabama, is a brand-new beachfront resort offering elevated service, upscale amenities, and unforgettable coastal experiences. We are currently seeking an experienced General Manager to oversee this beautiful coastal property.
Position Overview:
The General Manager is responsible for the overall leadership, strategic direction, and operational performance of this full-service resort. This role requires a dynamic hospitality leader with strong full-service experience, deep food & beverage expertise, Hilton brand knowledge, and proven success operating in a highly seasonal market.
The General Manager will drive revenue growth, operational excellence, guest satisfaction, and team engagement while maintaining compliance with Hilton brand standards and Peachtree’s financial and operational expectations.
Key Responsibilities:
Strategic & Financial Leadership
Food & Beverage
Hilton Brand & Systems Management
Seasonality & Resort Market Leadership
Talent & Culture
Guest & Community Engagement
Qualifications:
Benefits:
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Work Experience
BenefitsPeachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.About the company
Hilton is a global brand of full-service hotels and resorts and the flagship brand of American multinational hospitality company, is a leading global hospitality company with a portfolio of 18 world-class brands.
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