Kalahari Resorts
Guest Service Ambassador - 3rd Shift
This job is now closed
Job Description
- Req#: DELL-11414
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
- Participate as a team and use core values and service expectations listed in the Kalahari Promise daily.
- Answer guest inquiries about resort services, facilities, restaurants, transportation, and hours of operation in a timely manner.
- Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
- Opportunities for career growth and development!
- A fun, energetic work environment with prizes, games, and team events.
- Flexible full-time or part-time hours are available year-round.
- Commission Structure
- Must be computer-savvy and eager to provide excellent service to guests.
- No experience necessary. We will train the right person with the right attitude, personality, and drive.
- A leadership style rooted in collaboration, respect, and service to others.
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
About the company
The Kalahari Resort and Convention Center is a water park resort chain with locations in Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; and in Round Rock, Texas.
Description
Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations, we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, communities, treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with Charity: Water, we’re also committed to bringing clean water to one million people in Africa.
3rd Shift Guest Service Ambassador
Kalahari Resorts & Conventions is seeking a Part-Time 3rd Shift Guest Service Ambassador. In this role, you will need a friendly and enthusiastic attitude to help guests during their check-in, stay, and check-out. Ensuring each person leaves with memories that last a lifetime. Your role will be key in delivering top-notch service and making every guest’s experience truly exceptional. As part of our leadership team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.
Key Responsibilities
Why You’ll Love This Job:
What We’re Looking For
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.