Utah's Hogle Zoo
Guest Services Staff
This job is now closed
Job Description
- Req#: 542093
Utah’s Hogle Zoo is a conservation-based non-profit organization located in Salt Lake City, UT. As a member of our Guest Services team, you would help us advance our mission of creating champions for wildlife by providing superior customer service to all of our members and guests.
What you’ll do:
• Create genuine moments with our visitors every day throughout the Zoo.
• Check in and welcome guests to the zoo.
• Sell tickets for admission to the zoo, train, carousel, and animal feeds.
• Ensure all rides operate properly and address/resolve any issues as they arise.
• Assist with various projects/activities for the Guest Services department.
• Maintain a thorough knowledge of the Hogle Zoo and our animals.
Who we are looking for:
• Customer service-oriented individuals with previous experience.
• Individuals comfortable starting conversations with guests.
• Previous cash handling experience.
• Individuals who remain positive and professional in stressful situations.
• Individuals with dedication to conservation and the zoo’s mission statement.
• Proficiency in speaking Spanish is preferred but not required.
Why you should work with us:
• Free membership to the zoo and discounts on food and merchandise.
• Flexible scheduling.
• Upward mobility is available within the department and at the zoo.
Before applying, please note:
• Employment is considered variable/non-beneficial. Employees must be available for at least four 7-8-hour shifts a week. Variable hours can be between 15 and 40 hours per week but must not exceed an annual average of 30 hours per week.
• Weekend availability is preferred.
• Starting pay for the position is $14.50/hr
Physical demands and work environment for this position:
• Frequent standing at guest entry/exit points.
• Regular exposure to outdoor weather conditions year-round.
• Occasionally lift or move up to 25 pounds and rarely lift or move up to 50 pounds.
Application Directions: Applications are accepted online; no other forms of application will be accepted. A resume is required; a cover letter is optional but preferred.
Hiring Timeline: The position will be posted in January. Application review will begin in February. Phone interviews will be scheduled throughout February. Decisions will be made the first week of March.
Utah’s Hogle Zoo is a drug-free workplace. All employees are subject to drug testing and a criminal background check
We strive to be a diverse organization that reflects the fullness of society. We strongly value an organizational culture characterized by inclusion and belonging and are committed to equity in all we do. We are especially interested in candidates who can contribute to our organization’s diversity and who want to walk alongside us in our commitment to inclusion and equity.
About the company
www.hoglezoo.org - Since 1931, Utah's Hogle Zoo occupies 42 acres at the mouth of Emigration Canyon outside of Salt Lake City. The mission of Utah's Hogle Zoo is to nurture respect and appreciation for the natural world.
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